Behavioral Health Transfer Specialist

Texas Health•Arlington, TX

1d•Onsite

About The Position

The Behavioral Health Transfer Specialist facilitates behavioral health transfers across the Texas Health Resources (THR) system and from other healthcare facilities. The role coordinates clinical reviews and communicates relevant information to providers while ensuring accurate documentation and adherence to referral guidelines, transfer-time metrics, and applicable regulations. The specialist supports appropriate placement by understanding admission criteria, exclusionary criteria, legal requirements, and community resources for psychiatric and chemically dependent patients. The role also promotes the THR Behavioral Health Transfer Center, collaborates with hospital and provider teams, and maintains professional credentials and continuing education.

Requirements

Master's degree in a mental health field.
Two years of related experience in the mental health field.
Upon hire, one of the following licenses is required: LPC (Licensed Professional Counselor), LMSW (Licensed Master Social Worker), or LCSW (Licensed Clinical Social Worker).

Responsibilities

Facilitate behavioral health transfers throughout the THR system and from other healthcare facilities.
Document cases and meet departmental metrics related to transfer times and referral guidelines.
Relay clinical information and facilitate doctor and nurse reviews; recognize exclusionary criteria.
Promote the THR Behavioral Health Transfer Center to potential transfer referral resources.
Comply with applicable regulations, including TDMHMR, TDH, CMS, EMTALA, and the Texas Behavioral Health Marketing Act; educate hospital staff and team members about regulations as indicated.
Understand legal statutes relevant to voluntary and involuntary patients and complete applicable forms and documents appropriately.
Understand admission criteria for various levels of care and community resources for psychiatric and chemically dependent patients.
Communicate pertinent data to receiving providers.
Collaborate and communicate with ED physicians, admitting and consulting physicians, and other members of the provider team; seek supervision as needed.
Maintain professional growth, complete required annual continuing education, keep professional licensure current, attend monthly staff meetings, and complete MyTalents and Touchpoints by their due dates.
Contribute to departmental or organizational projects with leadership approval and complete assigned monthly audits.
Perform other duties as assigned.
Complete Promise Behavior peer reviews and use phone etiquette and Promise Behaviors during every phone call.