Behavioral Health Transfer Specialist

Texas Health Resources•Arlington, TX

3d•Onsite

About The Position

The Behavioral Health Transfer Specialist facilitates behavioral health transfers throughout the Texas Health Resources system and from other healthcare facilities. The specialist documents cases, meets departmental metrics related to transfer times and referral guidelines, relays clinical information, and coordinates physician and nurse reviews. The role requires awareness of exclusionary criteria and promotion of the THR Behavioral Health Transfer Center to potential referral resources. The specialist complies with applicable regulations, including TDMHMR, TDH, CMS, EMTALA, and the Texas Behavioral Health Marketing Act, and educates hospital staff and team members about regulations as indicated. The role includes understanding legal statutes and documentation for voluntary and involuntary patients, admission criteria across levels of care, and community resources for psychiatric and chemically dependent patients. The specialist communicates pertinent information to receiving providers and collaborates with emergency department physicians, admitting and consulting physicians, and other members of the provider team. The position also entails ongoing professional development, maintaining an active professional license, completing continuing education and assigned audits, attending monthly staff meetings, and completing required MyTalents and Touchpoints activities. The specialist participates in approved departmental or organizational projects and performs other duties as assigned. This is a full-time, 36-hour mid-shift position based at the Texas Health Behavioral Health Transfer Center in Arlington, Texas.

Requirements

Master's degree in a mental health field.
Two years of related experience in the mental health field.
Upon hire, hold one of the following: LPC (Licensed Professional Counselor), LMSW (Licensed Master Social Worker), or LCSW (Licensed Clinical Social Worker).

Responsibilities

Facilitate behavioral health transfers within the THR system and from other healthcare facilities.
Document cases and meet departmental transfer-time and referral-guideline metrics.
Relay clinical information and facilitate physician and nurse reviews; recognize exclusionary criteria.
Promote the THR Behavioral Health Transfer Center to potential transfer referral resources.
Comply with applicable regulations and educate hospital staff and team members about regulations as indicated.
Understand legal statutes for voluntary and involuntary patients and complete relevant forms and documentation appropriately.
Understand admission criteria for various levels of care and community resources for psychiatric and chemically dependent patients.
Communicate pertinent data to receiving providers.
Collaborate and communicate with ED physicians, admitting and consulting physicians, and the provider team; seek supervision as needed.
Maintain professional growth, complete required annual continuing education, and keep professional licensure current.
Attend monthly staff meetings and complete MyTalents and Touchpoints before their due dates.
Contribute to departmental or organizational projects with leadership approval and complete assigned monthly audits.
Complete Promise Behavior peer reviews and use phone etiquette and Promise Behaviors on every call.
Perform other duties as assigned.