Group Facilitator Jobs

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Court Services Coordinator / Group Facilitator

Catholic Charities•Torrington, CT
•Onsite

About The Position

Catholic Charities, Archdiocese of Hartford is seeking an organized and motivated Explore/FVEP Program Coordinator and Group Facilitator to coordinate program operations and facilitate psychoeducational groups at its Torrington and Ansonia, Connecticut locations. The role combines program administration, client engagement, and direct group facilitation, with the goal of ensuring timely access to services and promoting accountability, healthier relationships, and positive behavioral change. The coordinator manages daily operations for the Explore and Family Violence Education Programs (FVEP), including referrals, enrollment, scheduling, waitlists, attendance, completion tracking, communications, and program records. The facilitator leads structured groups using established curricula, supports participant engagement and behavior change, manages group dynamics, and completes required documentation. The role also collaborates with clinical and administrative staff, participates in supervision, meetings, reviews, and training, and supports quality improvement and compliance with agency policies, confidentiality standards, and program requirements.

Requirements

  • Strong organizational skills and the ability to manage multiple priorities across two locations.
  • Ability to facilitate structured groups while maintaining professional boundaries and clear expectations.
  • Strong communication and interpersonal skills, including the ability to engage individuals mandated to participate in services.
  • Ability to work independently and collaboratively with clinical and administrative staff.
  • Proficiency with Microsoft Office applications and electronic documentation systems.
  • Commitment to culturally responsive services.

Nice To Haves

  • Bachelor's degree in psychology, social work, human services, criminal justice, or a related field preferred.
  • Experience in behavioral health, domestic violence education, psychoeducational group facilitation, or related human services preferred.
  • Experience coordinating programs, managing referrals, scheduling services, or maintaining program records strongly preferred.
  • Familiarity with trauma-informed approaches, motivational interviewing, and behavior change principles preferred.
  • Bilingual English/Spanish skills preferred.

Responsibilities

  • Coordinate daily operations of the Explore and Family Violence Education Programs across the Torrington and Ansonia locations.
  • Manage incoming referrals, contact clients, explain program expectations, and coordinate enrollment into appropriate groups.
  • Develop and maintain group schedules across both locations to support availability and timely access to services.
  • Monitor waitlists and coordinate enrollment to minimize delays and meet established access standards.
  • Track client attendance, participation, missed sessions, and program completion requirements.
  • Communicate with referral sources, clients, and internal staff regarding enrollment, scheduling, attendance, and completion.
  • Maintain accurate program records, enrollment data, attendance logs, and required documentation.
  • Identify operational barriers and collaborate with program leadership to improve access, scheduling, and efficiency.
  • Facilitate structured Explore and FVEP psychoeducational groups in accordance with established curricula and program requirements.
  • Create a respectful, structured environment that encourages participation, accountability, and positive behavioral change.
  • Guide participants in examining behaviors, recognizing unhealthy relationship patterns, and developing communication, emotional regulation, and conflict-resolution skills.
  • Engage participants with varying levels of motivation while maintaining appropriate boundaries and clear expectations.
  • Manage challenging group dynamics and consult with program leadership when appropriate.
  • Complete required group documentation, attendance records, and participant progress reports.
  • Collaborate with clinical and administrative staff to support effective program operations.
  • Participate in supervision, staff meetings, program reviews, and required training.
  • Support quality improvement efforts, including monitoring enrollment, attendance, completion rates, and access to services.
  • Ensure compliance with agency policies, confidentiality standards, and applicable program requirements.
  • Perform other related duties as assigned.

Benefits

  • Medical, prescription, dental, and vision insurance.
  • Life, AD&D, and long-term disability insurance.
  • 403(b) plan with employer matching contributions for eligible employees.
  • Training and development opportunities.
  • Generous paid time off, including 14 paid holidays, vacation, and sick time.
  • Employee Assistance Program (EAP), providing free and confidential counseling for employees and their immediate family.

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