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Front Desk Associate
Beal House Fort Walton Beachfront (OTO Development) • Fort Walton Beach, FL1d • $15 - $16
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Front Desk Associate
Beal House Fort Walton Beachfront (OTO Development)•Fort Walton Beach, FL
•$15 - $16
About The Position
The Front Desk Associate assists hotel guests with check-in and check-out and supports them throughout their stay. The role uses the hotel’s electronic reservation system and other computer programs, securely and accurately handles credit card and cash transactions, anticipates guest needs, and works with team members to provide a hospitable, approachable, and customer-focused environment. The position is hourly, is in the Property department, and reports to the General Manager. It requires little to no travel outside the property and surrounding area.
Requirements
- Enjoy working with people and go above and beyond to meet guests’ needs.
- Work well with others and enjoy being part of a team.
- Have excellent oral, written, and interpersonal communication skills.
- Be a problem solver and solution finder, committed to ensuring the best guest experience.
- Be comfortable standing, sitting, walking, bending, lifting, and squatting for extended periods.
Responsibilities
- Assist guests with check-in and check-out and throughout their stay.
- Use the hotel’s electronic reservation system and other computer programs proficiently to ensure a seamless workflow.
- Handle credit card and cash transactions securely, accurately, and with integrity.
- Anticipate guests’ needs and take steps to maximize their experience.
- Work with team members to foster a hospitable, approachable, and customer-focused environment.
Benefits
- Medical insurance options
- Dental insurance
- Vision insurance
- 401(k) with company match
- Company-provided life insurance
- Tuition assistance
- Paid time off
- Paid holiday time
- Travel discounts
- Competitive pay
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
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