Field Technician Jobs

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About The Position

Intelas, a Compass Healthcare company, is hiring a Biomedical Technician II for a field service territory in the Bronx, New York. This role involves servicing patient care and selected support equipment at healthcare sites, with 100% travel and a car allowance included. The position is listed with a salary range of $70,000 to $75,000. The technician performs planned maintenance, electrical safety inspections, pre-acceptance inspections, and equipment troubleshooting. The role also includes coordinating service schedules, maintaining service documentation and procedure files, ensuring test equipment is calibrated, ordering repair parts, and responding to clinical departments’ equipment concerns. The technician provides informal user training, contributes to quality improvement and risk management, keeps the supervisor informed, and collaborates with other technical staff. Emergency on-call responsibilities may be required. Intelas supports hospitals and outpatient clinics through medical equipment asset management services. The company describes its work as helping healthcare organizations improve equipment uptime, regulatory compliance, and capital planning. Employment benefits include medical, dental, vision, life and disability insurance, a retirement plan, flexible time off, holiday time off, wellness programs, commuter benefits, and other offerings.

Requirements

  • Three years servicing clinical or patient care equipment in a hospital environment; the posting also states that the BMET II must have 3 to 5 years of experience.
  • A valid driver's license is required for field service positions involving travel.
  • Ability to work independently with some supervision.
  • Good communication and customer service skills.
  • Good organization and time-management skills.
  • Working knowledge of computer applications used to track service histories and produce asset reports.
  • Good troubleshooting skills.
  • Ability and willingness to serve on-call as required.
  • Strong work ethic and ability to work as a member of a team.

Nice To Haves

  • Associate degree in electronics or biomedical equipment technology, military training, or equivalent experience.

Responsibilities

  • Perform planned maintenance and electrical safety inspections on patient care and selected support equipment in compliance with established standards.
  • Manage assigned equipment and schedule service.
  • Perform pre-acceptance inspections and develop preventive maintenance procedures; maintain procedure and manual files.
  • Ensure test equipment functions properly and is calibrated at established intervals.
  • Respond promptly to clinical department calls to evaluate and resolve valid operator complaints and concerns.
  • Research and initiate repair-parts orders within established budget parameters.
  • For field service personnel, maintain the purchase order log and validate invoices for payment.
  • Provide informal training to equipment users and Crothall Services Group staff when requested or needed.
  • Recommend equipment service strategies to the Department Manager and keep the supervisor informed of activities, needs, and problems.
  • Participate in the Quality Improvement / Risk Management program by understanding customer concerns and recommending improvements.
  • Maintain an orderly and functional work environment.
  • Provide emergency on-call coverage as needed.
  • Document significant asset-related actions in accordance with department practices.
  • Participate in department meetings and collaborate with technical personnel to share technical updates and device-related problems.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Disability insurance
  • Retirement plan
  • Flexible time off
  • Holiday time off (varies by site/state)
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Commuter Benefits
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)
  • Paid Parental Leave
  • Personal Leave
  • Car allowance

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