Field Service Technician

Morrison Industries LLC•Warren, MI

5d•$20 - $45•Onsite

About The Position

Quantum Lift is hiring full-time Service Technicians at its Warren, Michigan location. Technicians provide on-site installation, repair, and maintenance of material handling equipment, including forklifts, aerial lifts, dock equipment, doors, dock levelers, boom trucks, and floor care equipment. Equipment may use gasoline, propane, diesel, or electric power. The role is scheduled Monday through Friday on the first shift, for 40 hours per week, with the opportunity for overtime. Quantum Lift hires people with industry experience as well as those new to the field. Hired technicians are enrolled in a paid training program that includes classroom instruction, hands-on and job-shadow training, e-learning, and mentoring. The Tools for Technicians program supplies tools upon onboarding; after completing the 18-month program, technicians keep the tools. Training also offers opportunities to earn certifications and money that can be used toward additional or replacement tools. Starting compensation depends on experience and ranges from $20 to $45 per hour. Candidates must pass a drug screen and MVR review and have a valid driver's license with a clean driving record. The position involves lifting and moving items weighing up to 50 pounds. Quantum Lift Inc., a sister company to Morrison Industries, has served its customer base for over 20 years and is a material handling equipment dealer offering forklifts, lifts, floor-cleaning equipment, and related products.

Requirements

Have good customer-relations skills and clear, concise communication skills.
Be able to work as part of a team and independently.
Be able to use technology such as a laptop or tablet.
Have a valid driver's license in good standing and a clean driving record.
Have strong mechanical aptitude and abilities.
Be able to lift and move up to 50 pounds.
Complete and clear a drug screen and MVR report.

Responsibilities

Diagnose and repair equipment breakdowns.
Communicate needed repairs effectively to customers.
Complete work orders in a timely manner.
Coordinate daily with the Parts and Service departments.
Keep the work van clean and stocked with necessary supplies.
Comply with all safety procedures in Quantum Lift's guidelines.
Attend scheduled shifts consistently and reliably, ready to work.
Perform other duties as assigned.

Benefits

Health insurance available on the first day of employment.
Dental insurance available on the first day of employment.
Vision insurance available on the first day of employment.
Flexible spending account (FSA) options available on the first day of employment.
Life insurance available on the first day of employment.
Disability insurance available on the first day of employment.
Paid time off after 90 days of employment.
Paid holidays after 90 days of employment.
Retirement plan with a match of 50% of the first 6% contributed, up to $2,500 per year.
Employee referral incentives.
Wellness program.
Employee assistance program.
Uniforms.
Tool insurance.
Boot reimbursement of up to $200.
Paid training.
Tools supplied through the Tools for Technicians program, which become the technician's property after completing the 18-month program.