Field Adjuster Jobs

About The Position

Requirements

• Active Texas adjuster license (highly preferred) or Florida adjuster license.
• At least 3 years of casualty or liability claims adjusting or investigative experience.
• Prior independent adjusting, third-party administrator (TPA), or insurance carrier experience.
• Experience handling complex liability investigations and taking recorded statements.
• Strong interviewing, investigation, documentation, and report-writing skills.
• Ability to analyze claim information and clearly communicate investigative findings.
• Strong organizational and time-management skills, with the ability to independently manage multiple assignments.
• Excellent written and verbal communication skills.
• Comfort working independently in a field-based environment.
• Proficiency with claims management systems, Microsoft Office, and mobile technology.
• Valid driver's license and reliable transportation.
• Ability to travel throughout the assigned territory.
• Appropriate adjuster license(s), or ability to obtain licensing based on state and client requirements.

Nice To Haves

• Multi-state adjuster licensing.
• Prior experience handling casualty, liability, or field claims investigations.
• Experience investigating automobile liability, general liability, premises liability, or similar casualty claims.

Responsibilities

• Conduct field investigations of casualty and liability claims, including automobile, general liability, premises liability, and property-related casualty losses.
• Interview insureds, claimants, witnesses, and other relevant parties to obtain detailed statements and facts surrounding each loss.
• Inspect and document accident or loss locations, including photographs and other relevant evidence.
• Obtain police reports, medical documentation, estimates, records, and other information necessary to complete investigations.
• Analyze facts and evidence to assist with determining liability and evaluating damages.
• Identify potential coverage, liability, subrogation, fraud, or recovery issues and communicate findings appropriately.
• Prepare detailed, accurate, and timely investigative reports.
• Maintain organized claim documentation and accurate activity notes.
• Communicate professionally with clients, policyholders, claimants, attorneys, vendors, and other stakeholders.
• Manage an assigned caseload and prioritize field assignments to meet client expectations and deadlines.
• Maintain compliance with applicable state regulations, licensing requirements, client guidelines, and company procedures.
• Support company values of being Dynamic, Innovative, Connected, and succeeding together.
• Perform other duties as assigned.
• Maintain regular and dependable attendance and be available and able to perform job responsibilities during established work hours.

Benefits

• Medical, dental, and vision plans.
• 401(k) plan with employer matching.
• Time-off policies, including Discretionary Time Off (DTO) for exempt employees and Paid Time Off (PTO) for non-exempt employees.
• Paid holidays.
• Life insurance.
• Short-term and long-term disability coverage.
• Where required by law, paid sick leave, paid family and parental leave, and other mandated benefits.