Family Assistant Jobs

About The Position

Requirements

• Fluency in both Spanish and English.
• High school diploma or equivalent.
• At least 2 years of Medical Assistant experience.
• Medical Assistant diploma or certification.
• Active BLS certification.
• A driver's license upon hire and for the duration of employment.
• Excellent interpersonal, organizational, and customer service skills to support and reassure pediatric patients and families.
• Ability to maintain effective working relationships with patients, employees, and the community.
• Ability to multitask in a fast-paced environment.
• Knowledge of basic medical terminology and immunization.
• Knowledge of medical safety practices and standards.
• Ability to plan, prioritize, and organize.
• Clear written and verbal communication skills.
• Critical-thinking ability, including in emergency situations.
• Proficiency with electronic health recordkeeping systems.

Nice To Haves

• Medical Assistant diploma or certification in a healthcare setting is preferred.

Responsibilities

• Perform all Medical Assistant I duties with increased independence and accuracy.
• Prioritize patient flow and support clinic operations to minimize delays.
• Perform venipuncture and advanced specimen collection, including proper labeling and processing.
• Administer medications and vaccines with minimal supervision and according to protocols.
• Conduct advanced testing and screenings, including EKG, spirometry, and PPD placement.
• Provide detailed education to patients and caregivers about treatments, medications, and vaccines.
• Coordinate referrals, pre-authorizations, and follow-up care.
• Restock and track supplies and vaccines.
• Ensure accurate EMR documentation and compliance.
• Assist with minor procedures under clinician direction.
• Support onboarding and training of new staff on workflows and tasks.
• Participate in quality improvement and performance initiatives.
• Troubleshoot routine workflow or equipment issues and escalate them as needed.
• Monitor compliance with infection control and safety standards.
• Support cross-functional coordination across clinic roles.
• Protect sensitive information, including ePHI and PHI, in accordance with organizational policies and applicable regulations.
• Perform other duties as assigned.

Benefits

• $1,000 sign-on bonus for eligible external new Medical Assistant or Medical Receptionist hires. Internal transfers, agency candidates, temporary staff, contractors, and individuals converting from agency to direct employment are not eligible.
• Reimbursement for travel to other office locations as outlined in company policy.