Medical Assistant II

Pediatric Associates Family of Companies • Carrollton, TX

3d

About The Position

Perform quality, team-based patient care under the direct supervision of a clinician, supporting both clinical and administrative functions in a safe and friendly environment. The role supports clinicians and care management teams with chronic disease management, examinations, and treatment for pediatric patients. The position requires fluency in both Spanish and English. It includes patient-facing, direct-care work and may involve rotation between office and remote/telework settings, as well as travel to other office locations as needed.

Requirements

• Fluency in both Spanish and English.
• High school diploma or equivalent.
• At least 2 years of Medical Assistant experience.
• Medical Assistant diploma or certification.
• Active BLS certification.
• A driver's license upon hire and for the duration of employment.
• Excellent interpersonal, organizational, and customer service skills to support and reassure pediatric patients and families.
• Ability to maintain effective working relationships with patients, employees, and the community.
• Ability to multitask in a fast-paced environment.
• Knowledge of basic medical terminology and immunization.
• Knowledge of medical safety practices and standards.
• Ability to plan, prioritize, and organize.
• Clear written and verbal communication skills.
• Critical-thinking ability, including in emergency situations.
• Proficiency with electronic health recordkeeping systems.

Nice To Haves

• Medical Assistant diploma or certification in a healthcare setting is preferred.

Responsibilities

• Perform all Medical Assistant I duties with increased independence and accuracy.
• Prioritize patient flow and support clinic operations to minimize delays.
• Perform venipuncture and advanced specimen collection, including proper labeling and processing.
• Administer medications and vaccines with minimal supervision and according to protocols.
• Conduct advanced testing and screenings, including EKG, spirometry, and PPD placement.
• Provide detailed education to patients and caregivers about treatments, medications, and vaccines.
• Coordinate referrals, pre-authorizations, and follow-up care.
• Restock and track supplies and vaccines.
• Ensure accurate EMR documentation and compliance.
• Assist with minor procedures under clinician direction.
• Support onboarding and training of new staff on workflows and tasks.
• Participate in quality improvement and performance initiatives.
• Troubleshoot routine workflow or equipment issues and escalate them as needed.
• Monitor compliance with infection control and safety standards.
• Support cross-functional coordination across clinic roles.
• Protect sensitive information, including ePHI and PHI, in accordance with organizational policies and applicable regulations.
• Perform other duties as assigned.

Benefits

• $1,000 sign-on bonus for eligible external new Medical Assistant or Medical Receptionist hires. Internal transfers, agency candidates, temporary staff, contractors, and individuals converting from agency to direct employment are not eligible.
• Reimbursement for travel to other office locations as outlined in company policy.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED