Medical Assistant II

CaroMont Health • Gastonia, NC

8d

About The Position

The Medical Assistant II works within the credentialed scope of practice and supports the care team with office and clinical duties that help the healthcare practice run efficiently. The role includes patient intake, providing patient care, documentation, vaccine and medication administration, and clerical, environmental, and organizational tasks. The Medical Assistant prepares patients and equipment for examinations and procedures, maintains exam rooms and clinical areas, returns messages to patients and pharmacies, and accurately collects and prepares laboratory specimens and requisitions. The role also schedules referrals and procedures and obtains required authorizations while maintaining patient confidentiality.

Front office duties include greeting and welcoming patients, providing customer service in person and over the phone, collecting co-payments, scheduling appointments, updating missing patient demographic information, obtaining referrals and pre-certifications, and performing other clerical duties as assigned.

Requirements

• High school diploma or equivalent.
• Either one year of clinical experience as a Medical Assistant with current certification or registration, or less than one year of experience with an Associate’s Degree in Medical Assisting and current certification or registration.
• Current BLS certification is required.
• Must have and maintain current credentialing with one of the listed organizations: AAMA-CMA, AMT-RMA, NCCT-NCMA, NHA-CCMA, NHCWA, ARMA, NAHP, NRMA, or NCMA-RCMA.
• Successfully complete the approved Medical Group competency assessment within eight weeks of hire.

Responsibilities

• Prepare patients and equipment for examinations and procedures.
• Maintain exam rooms and clinical areas.
• Return phone messages to patients, pharmacies, and others.
• Accurately collect and prepare laboratory specimens and requisitions.
• Schedule referrals and procedures and obtain required authorizations.
• Maintain patient confidentiality.
• Support the care team with office and clinical duties, including patient intake, patient care, documentation, vaccine and medication administration, and clerical, environmental, and organizational tasks.
• Greet and welcome patients and provide customer service in person and over the phone.
• Collect co-payments and schedule appointments.
• Update missing patient demographic information.
• Obtain referrals and pre-certifications.
• Perform other clerical duties as assigned.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED