Medical Assistant II

Sutter Health•Oakland, CA

About The Position

Provides clinical and clerical support to providers and members of the patient care team by performing back-office and patient-related tasks that support high-quality patient care. Helps maintain smooth patient and workflow within the department and assists the care team in implementing the medical plan of care. Uses education, technical competence, and patient interaction skills to build confidence and cooperation among patients, their families or support groups, and other healthcare providers. All duties are performed under the direction of a clinician.

Requirements

High school diploma or GED.
Completion of a course of study consistent with Medical Board of California requirements for medical assistants; diploma must be presented within 90 days, or completion of Sutter Health on-the-job medical assistant training equivalent to one year.
Basic Life Support (BLS) Healthcare Provider certification.
One year of recent relevant experience.
General knowledge of medical procedures, views, and equipment.
Basic understanding of human anatomy, physiology, pathology, and medical terminology.
Competence validated in basic medical assisting skills, such as taking vital signs, preparing patients for exams, and administering injections.
Ability to interpret written, oral, diagrammatic, or schedule-form data and instructions.
Written and verbal communication skills to explain sensitive information clearly and professionally to diverse audiences, including non-medical people.
Time-management and organizational skills, including prioritizing assignments and meeting deadlines within standardized operating procedures and scientific methods.
General knowledge of computer applications, including Microsoft Office Suite (Word, Excel, and Outlook) and electronic health records.
Ability to work independently and as part of a team, including managing multiple tasks in an environment with interruptions.
Ability to identify, evaluate, and resolve standard problems by selecting appropriate solutions from established options.
Ability to build collaborative relationships with peers and other healthcare providers to achieve departmental and corporate objectives.

Responsibilities

Provide clinical and clerical support to providers and the patient care team.
Perform back-office and patient-related tasks supporting patient care.
Help ensure smooth patient and workflow within the department.
Assist the patient care team in implementing the medical plan of care.
Use patient interaction skills to gain confidence and cooperation from patients, their families or support groups, and other healthcare providers.
Perform duties under the direction of a clinician.
Perform basic medical assisting skills, including taking vital signs, preparing patients for exams, and administering injections.