Medical Assistant II

Southeast Medical Group•Atlanta, GA

About The Position

SEMG is hiring a Medical Assistant to work closely with primary care physicians and other healthcare professionals in providing patient care. The role includes clinical and administrative duties such as scheduling appointments, taking vital signs, preparing patients for examinations, maintaining records, and supporting physicians and nursing personnel. The Medical Assistant II performs all Medical Assistant I responsibilities and also supports training, inventory management, quality assurance, and other medical assistants and providers. SEMG offers a monthly bonus opportunity and a self-paced career ladder with three levels and a lead opportunity; promotions are offered twice a year.

Requirements

Current Medical Assistant certification is required, with credentialing through AAMA, AMT, NHA, NCCT, or RMA. Medical Assistant Level I or II applicants with more than two years of demonstrated medical assistant experience may be considered in lieu of certification, but will have limited career-ladder opportunities.
Current Basic Life Support (BLS) certification through AHA.
High school diploma or GED.
Complete applicable competency assessments and skills checklist within 90 days of hire or transfer into the Medical Assistant role.
If hired into the Southeast Medical Group Career Ladder, complete training and assessment for the hired level within 90 days.
Clearly and courteously communicate with patients and external parties; understand verbal and written English.
Knowledge of medical terminology, medical practices, administrative processes, organizational policies, patient care, and examination procedures.
Maintain confidentiality; demonstrate compassion, professionalism, organization, attention to detail, and a positive attitude.
Work quickly and efficiently to support patient comfort and satisfaction.
Computer literacy and entry-level working knowledge of Microsoft Outlook and Word.
Ability to organize, coordinate, prioritize, and facilitate multiple ongoing tasks; communicate professionally verbally and in writing; and work independently or with a team.
Ability to report to work as scheduled and attend required meetings and training in-services, and participate in committees as required.
Professional appearance.
Ability to lift up to 50 pounds and push or pull heavy objects using up to 50 pounds of force.
Ability to sit and stand for extended periods and use fine motor skills to operate office equipment or machinery.
Ability to receive and comprehend instructions verbally or in writing and use logical reasoning to solve simple and complex problems.
Ability to travel to multiple locations to support business needs as required.

Responsibilities

Provide immunizations, take vital signs, room patients, and perform clinical and clerical duties.
Prepare patients for physician visits and examinations; obtain health histories; perform tests; and file appropriate documents.
Receive and direct phone calls, obtain patient information, update records, and ensure forms and consents are completed.
Perform patient care activities to assist physicians and nursing personnel, including medical treatments, procedures, and examinations.
Provide quality customer service and maintain established quality control standards.
Check out patients, assist with referral processing, and arrange laboratory services.
Set up EKG machines and other ancillary tests; administer injections and medications; and perform routine specimen collection and testing.
Prepare equipment and examination rooms, clean instruments, and manage medical supplies and exam-room inventory.
Manage messages, prior authorizations, and patient calls.
Complete the Career Ladder online requirements and skills assessment annually.
Assist in training and evaluating new hires and support other medical assistants and providers as needed.
Maintain required logs and checks, including refrigerator temperatures, emergency medications, expired medications, oxygen, and cold sterilization fluid changes.
Review charts, laboratory results, and encounter forms for completeness and identify needed follow-up.
Assist with daily and monthly quality assurance reviews, including emergency kit checks.