Er Registrar Jobs

About The Position

Requirements

• 0–2 years of experience in a healthcare setting, including patient registration, medical office scheduling, or front desk/admissions.
• Strong communication and customer service skills.
• Knowledge of insurance verification and basic medical terminology.
• Ability to maintain accuracy and attention to detail in a fast-paced environment.
• Familiarity with electronic health record (EHR) systems and registration software.
• Ability to handle sensitive and confidential information appropriately.
• Effective interpersonal skills for working with patients, families, and healthcare teams.
• Ability to remain calm and professional in high-stress or emergency situations.

Nice To Haves

• Post-secondary education or training in medical office administration or healthcare administration.
• 0–2 years of customer service experience.

Responsibilities

• Greet patients and families professionally and compassionately.
• Register patients for emergency services and obtain required personal, insurance, and medical information.
• Verify patient identification and insurance details, updating patient records as needed.
• Obtain the patient's or an appropriate family member's signature on required consent authorization forms and explain each consent before signing.
• Document when a patient cannot sign consent forms or when a family member signs, and obtain nursing sign-off when the patient is unable to sign.
• Verify insurance coverage and eligibility and capture necessary billing information.
• Collect applicable co-pays or deductibles and inform patients of their financial obligations.
• Help patients understand insurance requirements and resolve insurance-related questions.
• Identify appropriate insurance plan codes to support accurate and prompt payment.
• Compile paperwork needed for retrieval and processing of patient visits.
• Place an armband on each patient before the patient leaves the department to support proper identification throughout their stay.
• Notify the department, physicians, or other relevant personnel when a patient arrives.
• Follow up with physicians or ancillary departments when a patient has been waiting for an extended period.
• Communicate with key personnel during emergency codes and alert the facility when emergency plans are in place.
• Maintain regular and reliable attendance.
• Comply with all policies and standards.
• Perform other duties as assigned.