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Food Service Director

Healthcare Services Group•Sault Ste Marie, MI

About The Position

Healthcare Services Group (HCSG) is seeking a Food Service Director to lead the dining department at a long-term care facility. The role oversees the food service program at a single site, ensuring high food quality standards, effective inventory management, food safety, and customer service. The director follows facility menus, applicable federal, state, and local regulations, and HCSG policies to provide consistent, quality dining services. The position leads and supports the food service team, maintains records, conducts training and quality control, and may perform dietary aide, cook, and dishwasher duties as needed. It requires clear communication with client managers, building occupants, administrators, and HCSG staff, as well as attention to sanitation, infection control, workplace safety, attendance, and courteous service. Residency within the service area is required.

Requirements

  • Associate’s degree or higher in food service management or hospitality, including food service or restaurant management coursework, preferred.
  • Two years of experience in quantity food production or service and personnel supervision, preferred.
  • Certified Dietary Manager (CDM) certification preferred or required by state and county law, as applicable.
  • Obtain Food Protection Manager (FPM) certification within the first 14 days of employment.
  • Obtain Food Service Manager (FSM) and Long-Term Care Food Service (LTC-FSM) certifications within the first 60 days of employment.
  • Strong written and verbal communication skills.
  • Maintain a positive attitude and communicate effectively with building occupants, administration, and HCSG leadership.
  • Comply with COVID-19 vaccination policies.
  • Ability to lift and carry up to 50 pounds and push or pull up to 50 pounds.
  • Ability to stand, sit, bend, and walk for extended periods and perform routine, repetitive tasks continuously.
  • Ability to work around food and cleaning products.
  • Basic computer skills and ability to maintain records and complete reports, including web-based reporting.
  • May be required to complete an approved sanitation and safety course.
  • Residency within the service area is required.

Nice To Haves

  • Associate’s degree or higher in food service management or hospitality, including food service or restaurant management coursework.
  • Two years of experience in quantity food production or service and personnel supervision.
  • Certified Dietary Manager (CDM) certification.

Responsibilities

  • Oversee the food service program at a single site, maintaining food quality, inventory management, food safety, and customer service.
  • Follow facility menus, federal, state, and local regulations, and HCSG policies.
  • Lead and support the food service team to meet quality and safety standards.
  • Maintain accurate records of income, expenditures, food supplies, personnel, and equipment using HCSG computer software.
  • Conduct staff training, quality control, and in-service sessions.
  • Perform dietary aide, cook, and dishwasher duties as needed.
  • Communicate directives from client managers, building occupants, and administrators to HCSG staff.
  • Use protective gear, safely mix and use cleaning solutions, and promptly report equipment needs or malfunctions.
  • Follow infection control, universal precautions, and handwashing procedures to maintain a sanitary environment.
  • Maintain consistent attendance and punctuality and complete tasks on time.
  • Interact courteously and cooperatively with supervisors, co-workers, client staff, residents, and guests.
  • Complete other duties as assigned.

Benefits

  • Comprehensive medical, dental, and vision benefits package.
  • Free telemedicine services on day 1.
  • Paid holidays and vacation.
  • 401(k).
  • Earned wage access through PNC EarnedIt.
  • Financial wellness support from PNC Workplace Banking.
  • Free prescription discount program.
  • Employee assistance programs.
  • Training and development opportunities.
  • Employee recognition programs.
  • Employee stock purchase plan.
  • Nationwide transfer opportunities.

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