Director, Project Management

Capital One • San Francisco, CA

1d

About The Position

The Director, Project Management leads project and program management in a dynamic, complex environment. The role drives projects through feasibility, definition, planning, prioritization, implementation, and closeout; applies project management methodologies and standards; and keeps project documentation complete and current. It partners with cross-functional stakeholders to provide strategic and tactical guidance, influence teams toward shared goals despite resource and time constraints, create transparency, and foster relationships with adjacent teams. The Director also builds team strategy and develops and leads associates, operating both strategically and tactically while managing competing priorities and using data to assess operational efficiency, team health, and partnership effectiveness.

The role requires a bachelor's degree, at least 9 years of process, project, or program management experience, and at least 7 years of people management experience. Preferred qualifications include an MBA, additional management and operations experience, learning and development experience, and a PMP, Lean, Agile, or Six Sigma certification.

The role is based in San Francisco, California, with a stated full-time annual salary range of $224,800–$256,500 for candidates hired to work in that location. It is also eligible for performance-based incentive compensation, which may include cash bonuses and/or long-term incentives. Capital One describes its benefits as a comprehensive, competitive, and inclusive set of health, financial, and other benefits; eligibility varies by employment and management status.

Requirements

• Bachelor's degree.
• At least 9 years of process, project, or program management experience.
• At least 7 years of people management experience.
• Proven program management record and ability to quickly establish structure in a dynamic, complex environment.
• Understanding of financial systems and technology processes.
• Ability to operate strategically and tactically in a high-energy, fast-paced environment.
• Strong organizational skills and ability to manage multiple competing priorities.
• Effective communication skills, including the ability to create clarity among diverse groups.
• Analytical and quantitative skills, including the ability to establish metrics and use data.

Nice To Haves

• Master of Business Administration.
• 10 or more years of process, project, or program management experience.
• 3 or more years of operations experience.
• 8 or more years of people management experience.
• 2 or more years of learning and development experience.
• PMP, Lean, Agile, or Six Sigma certification.

Responsibilities

• Drive all phases of project management, including feasibility, definition, planning, prioritization, implementation, and closeout.
• Apply project management methodologies and standards, ensuring project documents are complete and up to date.
• Partner cross-functionally with key stakeholders to provide strategic and tactical thought partnership and drive project delivery.
• Work with cross-functional teams and influence others toward common goals despite resource and time constraints.
• Create transparency and foster relationships with adjacent teams.
• Build a team strategy and develop and lead associates in pursuit of top performance.
• Manage multiple competing priorities, prioritize based on impact, and make tradeoffs to meet deadlines.
• Communicate clearly with diverse groups, including team members and stakeholders.
• Establish metrics and use data to measure operational efficiency, team health, and partnership effectiveness.
• Ask challenging questions and challenge the status quo.

Benefits

• Comprehensive health, financial, and other benefits supporting total well-being.
• Performance-based incentive compensation, which may include cash bonuses and/or long-term incentives.

What This Job Offers

• Job Type: Full-time
• Career Level: Director