Project Management Director

JLL•Tampa, FL
•$160,000 - $230,000•Remote

About The Position

JLL is seeking a Project Management Director to serve as the US/Global project management account leader for a dedicated account team managing a large portfolio for a key strategic client. The director leads a team delivering a broad range of projects, including interior fit-outs, facility-related capital improvements, site improvements, and complex ground-up construction. The role calls for strong client relationship management and team leadership, extensive experience providing project and program management as a third-party service provider, a proactive and client-focused approach, and the ability to work independently amid uncertainty. The director helps develop and execute the Project Delivery platform and account strategies, represents JLL with clients and in industry forums, and supports business development and cross-platform growth. The role oversees client relationships, team staffing and development, project delivery throughout the lifecycle, account financial performance, and management of the client’s capital plan. The director is expected to provide strategic counsel and thought leadership, foster a trusted-advisor and one-team culture, and ensure projects and teams meet client, contractual, jurisdictional, and company requirements. This is a remote position based in one of the listed U.S. locations. Travel expectations are 20% to 40%. The position requires a bachelor’s degree and at least 10 years of direct experience as a real estate project management leader. Visa sponsorship is not provided; candidates must be authorized to work in the United States without sponsorship.

Requirements

  • At least 10 years of direct experience as a real estate project management leader.
  • Experience leading others in a corporate environment.
  • Ability to build consensus, influence outcomes, and navigate complex stakeholder environments.
  • Ability to simplify complex situations and data and present streamlined, convincing recommendations to clients.
  • Strong working knowledge of architectural drawings and construction methods.
  • Strong organization and analytical skills.
  • Behavioral flexibility and agility in adapting leadership style to varied team and client needs.
  • Strong interpersonal skills, including the ability to engage with executive-level internal and external clients and external team members.
  • Ability to manage construction projects, including budgeting, scheduling, submittals, and change orders.
  • Experience supervising, training, mentoring, and evaluating talent at different organizational or team levels.
  • Ability to develop business relationships with existing and prospective clients.
  • Working knowledge of accounting, financial reporting, budgeting, and scheduling as they relate to corporate real estate.
  • Ability to lead individuals across a national platform to deliver strong client service.
  • Experience working with landlords and third-party developers.
  • Working understanding of capital plan creation and management.
  • Willingness to travel 20% to 40%.
  • Bachelor’s degree from an accredited institution; candidates must be authorized to work in the United States without sponsorship.

Nice To Haves

  • Bachelor’s degree in Architecture, Engineering, or Construction Management.
  • Advanced degree.
  • LEED, AIA, PE, or PMP certification.
  • Experience managing contracts and delivering projects for clients in a Principal capacity.
  • Persuasive communication style supporting strategic influence and effective relationship management.
  • Commitment to continuous learning and self-development and modeling growth for the team.
  • Ability to balance attention to detail with big-picture vision and strategic risk-taking.

Responsibilities

  • Lead a dedicated account team providing full-service project management across the client’s national portfolio.
  • Guide team members in delivering high levels of client service and achieve required KPIs and delivery and communication standards.
  • Grow and manage key client and account relationships, resolve conflicts, and cultivate internal and external relationships that support account capabilities and cross-platform growth.
  • Help the client develop a project delivery strategy aligned with its business objectives.
  • Attract, develop, retain, and manage geographically dispersed project management professionals; ensure team staffing aligns with expected workload.
  • Coach team members in JLL procedures, market best practices, and project implementation methodologies; promote a trusted-advisor culture and support a diverse team.
  • Develop and execute strategies for the team, Project Delivery platform, and business unit.
  • Provide thought leadership to improve the consistency, speed, and cost effectiveness of project delivery.
  • Oversee project management implementation and execution throughout the project lifecycle.
  • Manage vendor, consultant, and project team performance to ensure compliance with contractual, jurisdictional, and client requirements.
  • Interface with project managers, architects, client staff, property managers, and vendors; provide appropriate on-site supervision as needed.
  • Prepare, manage, and deliver the account’s P&L; set goals and manage the account to achieve or exceed corporate financial targets.
  • Manage financials for the annual capital plan, including projections, variance management, and client reporting; demonstrate stewardship of the client’s capital plan.
  • Use relevant project management software, including JLL’s Adaptive Work.
  • Identify and address potential liabilities and risks, including fee, client or JLL reputation, and errors and omissions risks.
  • Keep the Account Director and key platform executives informed of project, team, and client issues that could affect JLL’s reputation.
  • Use cross-disciplinary teams and introduce relevant JLL products and services to meet client needs.
  • Work with the direct manager and HR to address team talent shortcomings.
  • Perform other duties and tasks as assigned.

Benefits

  • 401(k) plan with matching company contributions
  • Comprehensive medical, dental, and vision care
  • Paid parental leave at 100% of salary
  • Paid time off and company holidays
  • Early access to earned wages through Daily Pay
  • Supportive culture and comprehensive benefits prioritizing mental, physical, and emotional health
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