Director, Project Management
About The Position
Capital One is hiring a Director, Project Management to lead project delivery in a dynamic, complex environment. The role requires establishing structure for program management and driving projects through feasibility, definition, planning, prioritization, implementation, and closeout. The Director applies project management methods and standards, keeps project documentation current, and partners with cross-functional stakeholders to provide strategic and tactical guidance. The role also involves leading and influencing teams across organizational levels, fostering transparency and relationships with adjacent teams, and helping teams work toward shared goals despite resource and time constraints. The Director builds a team strategy and develops and leads associates toward strong performance. The position combines strategic and hands-on work in a fast-paced environment, including managing competing priorities, making tradeoffs to meet deadlines, communicating clearly with diverse groups, and using metrics and data to assess operational efficiency, team health, and partnership effectiveness. The role also calls for challenging existing approaches and understanding financial systems and technology processes.
Requirements
- Bachelor’s degree.
- At least 9 years of process, project, or program management experience.
- At least 7 years of people management experience.
- Understanding of financial systems and technology processes.
- Strong organizational skills and ability to manage competing priorities.
- Effective communication skills, including the ability to create clarity among team members and stakeholders.
- Analytical and quantitative skills, including the ability to establish metrics and use data to assess performance and effectiveness.
- Ability to operate strategically and tactically in a high-energy, fast-paced environment.
Nice To Haves
- Master of Business Administration.
- 10 or more years of process, project, or program management experience.
- 3 or more years of operations experience.
- 8 or more years of people management experience.
- 2 or more years of learning and development experience.
- PMP, Lean, Agile, or Six Sigma certification.
Responsibilities
- Establish structure to manage programs and work in a dynamic, complex environment.
- Drive all phases of project management, including feasibility, definition, planning, prioritization, implementation, and project closeout.
- Apply project management methodologies and standards, and ensure project documents are complete and up to date.
- Collaborate, communicate, negotiate, and lead across organizational levels.
- Partner with cross-functional stakeholders to provide strategic and tactical thought partnership and drive project delivery.
- Influence cross-functional teams toward common goals despite resource and time constraints.
- Create transparency and foster relationships with adjacent teams.
- Build a team strategy and develop and lead associates toward top performance.
- Manage multiple competing priorities, prioritize based on impact, and make tradeoffs to meet deadlines.
- Establish metrics and use data to measure operational efficiency, team health, and partnership effectiveness.
- Challenge the status quo and ask difficult questions.
Benefits
- Comprehensive, competitive, and inclusive health, financial, and other benefits supporting total well-being.
- Performance-based incentive compensation, which may include cash bonuses and/or long-term incentives.
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What This Job Offers
Job Type
Full-time
Career Level
Director
