Director Jobs

About The Position

Requirements

• High school diploma or GED.
• Three to five years of multi-family property management or building maintenance experience performing Maintenance Technician or Maintenance Director duties.
• Ability to perform basic arithmetic for calculations and analysis, including estimating, averages, percentages, and totals.
• Solid performance management skills, including communicating expectations, documenting performance conversations and issues, coaching, and completing performance management requirements.
• Ability to use independent judgment and discretion to make decisions that achieve company expectations and community goals.
• Basic computer skills, including Microsoft Office, and ability to operate standard office equipment.
• Ability to frequently use general maintenance tools, supplies, and equipment and train others in their safe and appropriate use.
• Ability to frequently transport up to 60 pounds over variable distances, use required equipment, and access and work in confined spaces or at heights exceeding 8–9 feet.
• Familiarity with different surface types and their respective cleaners.
• Experience in carpet and upholstery cleaning.
• Understanding of Lock Out/Tag Out procedures and SDS sheets.
• Valid driver’s license; must meet and comply with Atria motor vehicle policy standards.

Responsibilities

• Manage a team responsible for community maintenance and preventative maintenance, including building systems, appliances, and amenities.
• Manage housekeeping, laundry, and janitorial employees and functions.
• Schedule, assign, direct, review, hire, and discipline maintenance, housekeeping, laundry, and janitorial personnel consistent with company policy; provide input on pay adjustments.
• Implement and monitor programs to maximize revenue, control expenses, and improve customer satisfaction.
• Manage community maintenance needs to preserve the physical condition of the community and support annual business goals.
• Manage customer service requests in the Facility One work order system, including prioritizing and delegating tasks and following through to resolution.
• Maintain company customer service standards.
• Manage apartment home turnover and preventative maintenance programs; assess damage charges for departing residents.
• Assist with developing the annual maintenance operating budget and manage department expenditures within the approved budget.
• Purchase parts, chemicals, and paint in accordance with national account spending requirements.
• Regularly inspect grounds, buildings, and apartment homes to ensure they are fully functional.
• Inspect and monitor community and apartment homes to ensure housekeeping, janitorial, and laundry employees meet company standards.
• Implement or direct the implementation of Atria policies and procedures and ensure compliance as needed.
• Negotiate with external maintenance vendors and suppliers and monitor and enforce contract terms in communication with the Executive Director.
• Ensure compliance with federal, state, and local laws, specifically Fair Housing regulations.
• Drive a company vehicle from the community if required.
• Perform other duties as needed or assigned.

Benefits

• Paid holidays and PTO.
• Annual anniversary rewards may be available to community employees depending on classification and location.
• Health, dental, vision, and life insurance.
• Retirement savings plan with 401(k) employer match.
• Tuition reimbursement for U.S.-based communities.
• Supportive work environment with advancement opportunities and a focus on work-life balance.