Head of Workplace

Faire•San Francisco, CA

1d•Hybrid

About The Position

Faire is a technology wholesale platform connecting independent retailers with the brands they buy from. The Head of Workplace owns Faire’s real estate and workplace strategy across San Francisco, Toronto, Waterloo, New York, and London. The role is office-aligned in San Francisco and reports to the Chief People Officer. It leads the Workplace and Security team and works closely with Finance, People, IT, and Security to provide safe, clean, cost-conscious offices where employees feel connected to one another and to Faire’s community of retailers and brands. The Head of Workplace oversees portfolio planning and real estate decisions, workplace operations and vendors, safety and business continuity, budgets, and the design and delivery of office projects. The role also shapes in-office programs and hybrid work policies, ensuring workplace decisions balance employee experience, cost, flexibility, and Faire’s mission.

Requirements

7+ years of workplace experience in a high-growth company, including multi-office portfolios and office expansion.
Hands-on experience with leases, vendors, and facilities.
Experience delivering projects on time and on budget.
Comfort with data and budgets, and a good working relationship with Finance.
Experience building teams that operate with real autonomy.
Credibility with senior leaders and the ability to make clear recommendations and secure decisions when answers are unclear.
Genuine interest in small business and entrepreneurship, and curiosity about how a workplace can reinforce a company’s mission.

Responsibilities

Own real estate portfolio strategy, including capacity planning, site selection, lease negotiations, renewals, and capital needs, informed by headcount plans and utilization data.
Build business cases and investment recommendations that balance employee experience, cost, and flexibility.
Contribute to hybrid work policies using internal data and external trends.
Bring Faire’s mission into its spaces by showcasing partner brands, hosting retailers, or creating rituals that keep employees connected to customers.
Design in-office programs that encourage attendance and use employee feedback to improve them.
Oversee daily facilities and workplace operations across all offices, including food service, maintenance, and cleaning.
Set service standards and KPIs for vendors and hold them accountable.
Own workplace safety, emergency preparedness, and business continuity in partnership with IT, Security, and Legal.
Own operating and capital budgets and partner with Finance on forecasting.
Set design standards for new offices, renovations, and major investments.
Lead projects from design through occupancy, keeping budgets and schedules on track and documenting approvals.
Hire, coach, and develop team members, establishing clear ownership and escalation paths.
Agree on a leadership decision process for design, scope, and budget to resolve competing opinions.