Head of Workplace

Faire•San Francisco, CA

2d•$216,000 - $297,000•Hybrid

About The Position

The Head of Workplace owns Faire’s real estate and workplace strategy across offices in San Francisco, Toronto, Waterloo, New York, and London. The role is responsible for maintaining safe, clean, cost-conscious workplaces and fostering employee connection to one another and to Faire’s community of retailers and brands. It leads the Workplace and Security team and partners closely with Finance, People, IT, Security, and Legal. The role reports to the Chief People Officer and is office-aligned in San Francisco. The position oversees the workplace portfolio, including capacity planning, site selection, lease negotiations and renewals, capital planning, operating budgets, facilities operations, vendor performance, safety, and business continuity. It develops investment recommendations and workplace programs informed by employee feedback and data, and sets design standards for new offices and major renovations. The Head of Workplace leads projects from design through occupancy, ensures budgets and schedules are maintained, and builds a team with clear ownership and escalation paths.

Requirements

7+ years of workplace experience in a high-growth company, including multi-office portfolios and office expansion.
Hands-on experience with leases, vendors, and facilities.
Experience delivering projects on time and on budget.
Comfort with data and budgets, and the ability to work effectively with Finance.
Experience building teams that operate with real autonomy.
Credibility with senior leaders and the ability to make clear recommendations and secure decisions in uncertain situations.
Interest in small business and entrepreneurship, and curiosity about how a workplace can reinforce a company’s mission.

Responsibilities

Own portfolio strategy, including capacity planning, site selection, lease negotiations, renewals, and capital needs, based on headcount plans and utilization data.
Build business cases and investment recommendations that balance employee experience, cost, and flexibility.
Contribute to hybrid work policies using internal data and external trends.
Bring Faire’s mission into its offices by showcasing partner brands, hosting retailers, or creating rituals that keep employees connected to customers.
Design and build in-office programs and use employee feedback to continuously improve them.
Own daily facilities and workplace operations across offices, including food service, maintenance, and cleaning.
Set service standards and KPIs with vendors and ensure they meet those standards.
Own workplace safety, emergency preparedness, and business continuity in partnership with IT, Security, and Legal.
Own operating and capital budgets and partner with Finance on forecasting.
Set design standards for new offices, renovations, and major investments.
Lead projects from design through occupancy, keeping budgets and schedules on track and documenting approvals.
Hire, coach, and develop team members with clear ownership and escalation paths.
Establish a leadership decision process for design, scope, and budget so differing opinions are resolved.