Founding Product Designer
Alpaca Health • New York City, NY3d • Onsite
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Founding Product Designer
Alpaca Health•New York City, NY
•Onsite
About The Position
Alpaca Health enables clinicians to become entrepreneurs, starting in autism care. We help clinicians launch and scale their own clinics by providing AI-powered software, payer contracting, and full back-office infrastructure. Our goal is simple: shift power in healthcare away from large consolidated entities and back to clinicians. We've raised over $14M in funding from early-stage investors like Core Innovation Capital, Adverb Ventures, and South Park Commons, and are building for long-term category leadership. More importantly, we're serving hundreds of patients, while growing 30% MoM. This role is full-time. We’re looking for candidates based in NYC or open to relocating who are open to 5 days a week in the office. As our Founding Product Designer, you’ll take full ownership of the 0→1 build of our parent-facing experience — turning a fragmented, complex journey into something simple, clear, and trustworthy for families. At the same time, you’ll lead a design overhaul of our provider-facing product, transforming a feature-rich but traditional EHR into a fast, intuitive, consumer-grade experience clinicians actually enjoy using. You’ll work across both surfaces to create a cohesive system that balances clinical depth with usability, setting the design foundation for how care is delivered at scale.
Requirements
- Extremely product-minded and execution-driven — you don’t just define features, you build and ship
- Strong intuition for consumer products and can bring that bar into healthcare
- Comfortable in ambiguity and energized by 0→1 environments
- Talk to users constantly and turn insights into product decisions
- Bias for action and move fast without sacrificing quality
- Fluent with modern AI tools and use them as a force multiplier in your workflow
- Care deeply about building products that actually improve people’s lives, not just internal tools
- Operate like an owner and hold a high bar for both yourself and the team
Responsibilities
- Own the 0→1 build of our parent-facing portal — from concept to live product
- Design a seamless, consumer-grade experience for families navigating care (intake, scheduling, communication, payments)
- Elevate our provider-facing EHR to feel intuitive, fast, and delightful — not clunky healthcare software
- Conduct user interviews with parents, BCBAs, and staff to deeply understand workflows, pain points, and unmet needs
- Rapidly prototype and test user flows; iterate based on real usage and feedback
- Define product requirements, prioritize ruthlessly, and ship quickly alongside engineering
- Use AI tools (e.g., prototyping, workflow automation, copilots) to accelerate development and unlock new product capabilities
- Build systems that scale — not just features — including onboarding flows, engagement loops, and operational tooling
- Partner cross-functionally with ops, clinical, and growth teams to ensure product drives real outcomes (faster start of care, better retention, higher utilization)
Benefits
- Direct exposure to company-building at an early stage.
- Real ownership of critical initiatives from day one.
- The opportunity to materially impact families and clinicians.
- A fast learning curve that few roles can match.
- Strong compensation package
- Competitive salary
- Meaningful equity
- Health benefits
- Flexible PTO
- Dinner when working late
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
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