Senior Instructional Designer

Nicolet National Bank•Golden Valley, MN

6d•$70,000 - $90,000

About The Position

The Senior Instructional Designer serves as a strategic learning consultant who advances individual, team, and organizational capability. In partnership with business leaders and subject matter experts, the role assesses business and performance needs, develops capability-building strategies, and designs learning and non-learning solutions that improve performance and support organizational goals. The position contributes to enterprise learning, talent, and capability initiatives that strengthen role readiness, role growth, leadership effectiveness, and long-term organizational success. The Senior Instructional Designer leads learning design and development from analysis through implementation, facilitates in-person and virtual learning, manages learning projects, evaluates effectiveness, and applies learning technology strategically. The role also advances Learning & Development practices, builds knowledge of banking operations and regulatory requirements, and helps ensure compliance with applicable laws and regulations.

Requirements

Bachelor's degree in instructional design, learning and development, education, organizational development, business, communications, or a related field; equivalent experience may be considered.
Five or more years of progressive experience in learning and development, instructional design, performance consulting, organizational development, or a related discipline.
Experience supporting enterprise, functional, or leadership capability development in a complex organizational environment.
Experience influencing and collaborating with leaders, stakeholders, and cross-functional teams to achieve organizational objectives.
Advanced knowledge of instructional design, adult learning, learning science, and performance improvement principles.
Strong business acumen, systems thinking, and consulting skills, including the ability to analyze complex business challenges and recommend effective solutions.
Exceptional facilitation, communication, presentation, and stakeholder influence skills, including the ability to engage senior leaders.
Strong critical-thinking, judgment, and problem-solving abilities.
Demonstrated ability to manage complex projects, priorities, and stakeholder relationships.
Ability to evaluate data, measure effectiveness, and translate insights into action.
Proficiency with learning technologies, authoring tools, LMS/LXP platforms, and Microsoft Office applications.
Ability to maintain confidentiality and exercise sound judgment.

Nice To Haves

Banking, financial services, or other highly regulated industry experience.
Experience with learning technologies, including LMS/LXP platforms.

Responsibilities

Partner with business leaders and subject matter experts to diagnose performance and business needs, identify root causes, establish learning strategies, and design learning and non-learning solutions that translate complex business and regulatory requirements into measurable outcomes.
Lead the design and development of learning solutions from analysis through implementation, applying instructional design principles, learning theory, adult learning principles, and evidence-based practices across in-person, virtual, blended, and web-based learning.
Design and deliver skill- and capability-based learning experiences supporting role readiness, role growth, leadership development, and broader talent development.
Lead in-person and virtual facilitation that builds organizational capability through discussions, experiential activities, and collaborative learning.
Lead learning projects using project and program management methodologies, managing scope, requirements, timelines, dependencies, stakeholders, risks, and deliverables from concept through implementation.
Evaluate learning effectiveness by establishing measures, analyzing learner and performance data, gathering feedback, improving solutions, and demonstrating business impact.
Present learning strategies, recommendations, design concepts, project plans, and evaluation findings to business leaders and senior leadership; influence decisions and gain stakeholder alignment.
Apply learning technology, including authoring tools, Learning Management Systems, Learning Experience Platforms, and other digital learning technologies.
Advance Learning & Development practices by applying current learning science and instructional design practices, contributing to design standards and reusable approaches, and sharing expertise with the broader team.
Maintain current knowledge of banking operations, products, policies, procedures, and regulatory requirements to design accurate and effective learning solutions.
Maintain appropriate controls and comply with applicable laws and regulations, upholding Nicolet's philosophy and policies.
Communicate the value of workplace diversity and work respectfully with others, supporting equal employment opportunity, non-discrimination, inclusion, and respect for different perspectives.
Perform other duties as assigned.