Senior Instructional Designer

Nicolet National Bank•Golden Valley, MN

About The Position

At Nicolet National Bank, the Senior Instructional Designer serves as a strategic learning consultant who advances individual, team, and organizational capability. In partnership with business leaders and subject matter experts, the role assesses business and performance needs, develops capability-building strategies, and designs solutions to improve performance and support organizational goals. The position contributes to enterprise learning, talent, and capability initiatives that strengthen role readiness, role growth, leadership effectiveness, and long-term organizational success. The role leads learning design and development from analysis through implementation and delivers skill- and capability-based learning experiences through in-person, virtual, blended, and web-based formats. It also leads facilitation and learning projects, evaluates effectiveness and business impact, presents recommendations to leaders, and applies learning technologies strategically. The designer helps advance Learning & Development practices and maintains sufficient knowledge of banking operations and regulatory requirements to create accurate, effective learning solutions. The position is expected to uphold the bank’s policies and applicable legal and regulatory requirements, maintain appropriate controls, and support equal employment opportunity, inclusion, and respect for different perspectives. Other duties may be assigned.

Requirements

Bachelor’s degree in instructional design, learning and development, education, organizational development, business, communications, or a related field; equivalent experience may be considered.
Five or more years of progressive experience in learning and development, instructional design, performance consulting, organizational development, or a related discipline.
Experience supporting enterprise, functional, or leadership capability development in a complex organizational environment.
Experience influencing and collaborating with leaders, stakeholders, and cross-functional teams to achieve organizational objectives.
Advanced knowledge of instructional design, adult learning, learning science, and performance improvement principles.
Strong business acumen, systems thinking, and consulting skills, with the ability to analyze complex business challenges and recommend effective solutions.
Exceptional facilitation, communication, presentation, and stakeholder influence skills, including the ability to engage senior leaders.
Strong critical thinking, judgment, and problem-solving abilities.
Demonstrated ability to manage complex projects, priorities, and stakeholder relationships.
Ability to evaluate data, measure effectiveness, and translate insights into action.
Proficiency with learning technologies, authoring tools, LMS/LXP platforms, and Microsoft Office applications.
Ability to maintain confidentiality and exercise sound judgment.

Nice To Haves

Banking, financial services, or other highly regulated industry experience.
Experience with learning technologies, including LMS/LXP platforms.

Responsibilities

Partner with business leaders and subject matter experts to diagnose business and performance needs, identify root causes, establish learning strategies, and design learning and non-learning solutions.
Translate complex business and regulatory requirements into solutions with measurable business outcomes.
Lead the design and development of learning solutions from analysis through implementation, applying instructional design principles, learning theory, adult learning principles, and evidence-based practices.
Design capability-based learning experiences that support role readiness, role growth, leadership development, and broader talent development.
Lead in-person and virtual facilitation, including discussions, experiential activities, and collaborative learning experiences.
Manage learning projects from concept through implementation, including scope, requirements, timelines, dependencies, stakeholders, risks, and deliverables.
Evaluate learning effectiveness by establishing measures, analyzing learner and performance data, gathering feedback, improving solutions, and demonstrating business impact.
Present learning strategies, recommendations, design concepts, project plans, and evaluation findings to business leaders and senior leadership; influence decisions and gain stakeholder alignment.
Apply learning technologies, including authoring tools, Learning Management Systems (LMS), Learning Experience Platforms (LXP), and other digital learning technologies.
Advance Learning & Development practices by applying current learning science and instructional design practices, contributing to design standards and reusable approaches, and sharing expertise with the team.
Maintain current knowledge of banking operations, products, policies, procedures, and regulatory requirements sufficient to design accurate and effective learning solutions.
Maintain appropriate controls and comply with applicable laws, regulations, and Nicolet policies.
Support equal employment opportunity and non-discrimination and work respectfully with people across different backgrounds and perspectives.
Perform other duties as assigned.