Senior Instructional Designer

Nicolet National Bank•Iowa City, IA

About The Position

At Nicolet National Bank, the Senior Instructional Designer serves as a strategic learning consultant who advances individual, team, and organizational capability. In partnership with business leaders and subject matter experts, this role assesses business and performance needs, develops capability-building strategies, and designs solutions to improve performance and support organizational goals. The role contributes to enterprise learning, talent, and capability initiatives that strengthen role readiness, role growth, leadership effectiveness, and long-term organizational success. The position leads learning design and development from analysis through implementation, using instructional design principles, learning theory, adult learning principles, and evidence-based practices across in-person, virtual, blended, and web-based formats. It also leads facilitation, learning projects, and evaluation efforts; presents recommendations and findings to leaders; and applies learning technologies strategically. The role maintains knowledge of banking operations and regulatory requirements, ensures compliance with applicable laws and regulations, and supports an inclusive, respectful workplace.

Requirements

Bachelor's degree in instructional design, learning and development, education, organizational development, business, communications, or a related field; equivalent experience may be considered.
Five or more years of progressive experience in learning and development, instructional design, performance consulting, organizational development, or a related discipline.
Experience supporting enterprise, functional, or leadership capability development in a complex organizational environment.
Experience influencing and collaborating with leaders, stakeholders, and cross-functional teams to achieve organizational objectives.
Advanced knowledge of instructional design, adult learning, learning science, and performance improvement principles.
Strong business acumen, systems thinking, and consulting skills, including the ability to analyze complex business challenges and recommend effective solutions.
Exceptional facilitation, communication, presentation, and stakeholder influence skills, including the ability to engage senior leaders.
Strong critical thinking, judgment, and problem-solving abilities.
Demonstrated ability to manage complex projects, priorities, and stakeholder relationships.
Ability to evaluate data, measure effectiveness, and translate insights into action.
Proficiency with learning technologies, authoring tools, LMS/LXP platforms, and Microsoft Office applications.
Ability to maintain confidentiality and exercise sound judgment.

Nice To Haves

Banking, financial services, or other highly regulated industry experience.
Experience with learning technologies, including LMS/LXP platforms.

Responsibilities

Partner with business leaders and subject matter experts to diagnose performance and business needs, identify root causes, establish learning strategies, and design learning and non-learning solutions that translate complex business and regulatory requirements into measurable outcomes.
Lead the design and development of learning solutions from analysis through implementation across in-person, virtual, blended, and web-based formats.
Design and deliver skill- and capability-based learning experiences that support role readiness, role growth, leadership development, and talent development.
Lead in-person and virtual facilitation, guiding learners and leaders through discussions, experiential activities, and collaborative learning experiences.
Lead learning projects using project and program management methodologies, including oversight of scope, requirements, timelines, dependencies, stakeholders, risks, and deliverables.
Evaluate learning effectiveness by establishing measures, analyzing learner and performance data, gathering feedback, improving solutions, and demonstrating business impact.
Present learning strategies, recommendations, design concepts, project plans, and evaluation findings to business leaders and senior leadership; influence decisions and gain stakeholder alignment.
Apply learning technologies, including authoring tools, LMS, LXP, and other digital learning technologies, to support effective learning experiences.
Advance Learning & Development practices by applying current learning science and instructional design practices, contributing to design standards and reusable approaches, and sharing expertise with the broader team.
Maintain current knowledge of banking operations, products, policies, procedures, and regulatory requirements to design accurate and effective learning solutions.
Maintain appropriate controls and comply with applicable laws and regulations, upholding Nicolet’s philosophy and policies.
Communicate the value of diversity and work respectfully with others across backgrounds and identities; support equal employment opportunity, non-discrimination, inclusion, and respect for different perspectives.
Perform other duties as assigned.