Senior Instructional Designer

Huntington National Bank•Columbus, OH

4d•Onsite

About The Position

The Senior Instructional Designer leads the design and development of complex learning experiences that build workforce capability and improve individual and organizational performance. The role translates business and performance needs into practical, engaging, accessible, and scalable learning solutions using expertise in adult learning, instructional design, learner experience, technology, and AI-enabled design and development. The designer partners with consultants, business leaders, subject-matter experts, and enterprise stakeholders, and independently leads work from solution design and prototyping through development, implementation, evaluation, and continuous improvement. The role also helps advance design practices across the learning organization. The designer develops learning experiences across modalities, including digital learning, instructor-led and virtual experiences, performance support, system simulations, practice activities, videos, job aids, and blended learning. They use AI responsibly throughout research, ideation, content development, prototyping, and quality review, applying human judgment to ensure accuracy, accessibility, instructional integrity, and learner relevance. This senior-level role provides design expertise and guidance to less experienced designers and other learning professionals. It establishes and models strong design standards and helps improve the learning organization’s capability, consistency, and efficiency. The position is office-based; specific work arrangements are provided by the hiring team. The anticipated annual base compensation range is $70,000–$140,000, with eligibility to participate in an applicable incentive compensation plan.

Requirements

Minimum of 5 years of progressive experience in instructional design and development.
Bachelor’s degree or an additional three years of experience in instructional design in lieu of a degree.

Nice To Haves

Demonstrated experience designing and developing learning solutions across multiple modalities.
Experience independently leading complex design projects from discovery through implementation, evaluation, and continuous improvement.
Strong knowledge of adult learning, instructional design, learner experience, accessibility, and performance-based design principles.
Experience using learning technologies, digital authoring tools, and rapid prototyping approaches.
Demonstrated ability to use generative AI or other AI-enabled tools for research, ideation, design, content development, prototyping, and quality review.
Ability to evaluate AI-generated output for accuracy, quality, instructional integrity, appropriateness, and responsible use.
Ability to influence stakeholders, navigate ambiguity, explain design rationale, and communicate recommendations clearly.
Strong design, facilitation, written communication, project leadership, and stakeholder-management skills.
Advanced degree, certification, or specialized training in instructional design, learning experience design, adult learning, educational technology, human performance, or a related discipline.
Experience designing complex enterprise learning solutions, curricula, or learning journeys.
Experience with AI-enabled design tools, modern authoring platforms such as Adobe Storyline and Rise, learning management systems, digital learning platforms, Microsoft 365, or Workday Learning.
Experience with learning measurement and evaluation.
Experience designing for accessibility and inclusive learner experiences.
Experience coaching or providing design guidance to other learning professionals.
Experience working in financial services or another complex or regulated environment.
Experience managing vendors or external development partners.

Responsibilities

Translate business, performance, and learning needs into effective learning strategies and experiences.
Consult with stakeholders and learning partners to understand audiences, desired outcomes, performance gaps, and business context.
Independently design solutions for complex, ambiguous, or high-impact learning needs, selecting appropriate approaches, modalities, structures, learner experiences, and reinforcement strategies.
Apply adult learning, instructional design, behavioral science, and performance-support principles; recommend alternatives when formal training alone will not address a performance need.
Integrate AI into research, ideation, content generation and refinement, storyboarding, scenario development, assessment creation, personalization, prototyping, and quality review.
Evaluate AI-generated output for accuracy, instructional integrity, accessibility, learner relevance, and alignment with organizational standards; identify responsible ways to incorporate emerging AI and learning technologies.
Share AI-enabled practices, prompts, methods, and lessons learned with designers and learning professionals.
Design and develop learning experiences across digital, instructor-led, virtual, performance-support, simulation, video, job-aid, and blended formats.
Develop storyboards, prototypes, facilitator materials, participant resources, assessments, practice activities, and supporting assets.
Incorporate application, practice, feedback, reinforcement, accessibility, usability, consistency, inclusion, and learner experience into solutions.
Use rapid prototyping and iterative design, incorporating stakeholder and learner feedback; build scalable and reusable solutions where appropriate.
Lead complex design projects from concept through implementation, establishing scope, approach, milestones, resource needs, deliverables, risks, and dependencies.
Partner with consultants, facilitators, Communications, Technology, vendors, subject-matter experts, and business stakeholders; facilitate design discussions and present recommendations, prototypes, and design rationale.
Navigate changing requirements, competing priorities, and ambiguity while maintaining progress toward intended outcomes.
Establish measurable learning and performance outcomes and develop evaluation approaches to assess learner experience, knowledge, behavior, performance, and business impact.
Use learner feedback, performance data, stakeholder input, and other insights to improve learning experiences; evaluate existing solutions and recommend whether to simplify, redesign, consolidate, automate, modernize, or retire them.
Apply quality-assurance practices throughout design and development.
Serve as a senior design expert and thought partner on complex or highly visible initiatives; provide guidance, coaching, feedback, and design support to less experienced designers and other learning professionals.
Model strong standards for instructional design, learner experience, accessibility, AI-enabled design, and quality; identify reusable practices, templates, tools, and design patterns.
Stay current on learning experience design, AI, learning technology, behavioral science, and workforce development, and help advance the team’s design capability.