Senior Instructional Designer

Huntington National Bank•Columbus, OH

1d•$70,000 - $140,000•Onsite

About The Position

The Senior Instructional Designer leads the design and development of complex learning experiences that build workforce capability and improve individual and organizational performance. The role uses expertise in adult learning, instructional design, learner experience, technology, and AI-enabled design and development to translate business and performance needs into practical, engaging, accessible, and scalable learning solutions. The designer partners with consultants, business leaders, subject-matter experts, and enterprise stakeholders, and independently leads work from solution design and prototyping through development, implementation, evaluation, and continuous improvement. The role also helps advance design practices across the learning organization by providing senior-level expertise, guidance, coaching, and reusable standards and practices. The position is office-based. The posting notes that certain positions outside the branch network may be eligible for flexible work arrangements, with specific arrangements provided by the hiring team. The anticipated annual base compensation range is $70,000–$140,000, with eligibility to participate in an applicable incentive compensation plan. The role is exempt from overtime pay.

Requirements

At least 5 years of progressive experience in instructional design and development.
Bachelor’s degree, or an additional three years of instructional design experience in lieu of a degree.

Nice To Haves

Experience designing and developing learning solutions across multiple modalities.
Experience independently leading complex design projects from discovery through implementation, evaluation, and continuous improvement.
Strong knowledge of adult learning, instructional design, learner experience, accessibility, and performance-based design principles.
Experience using learning technologies, digital authoring tools, and rapid prototyping approaches.
Demonstrated ability to use generative AI or other AI-enabled tools for research, ideation, design, content development, prototyping, and quality review.
Ability to evaluate AI-generated output for accuracy, quality, instructional integrity, appropriateness, and responsible use.
Ability to influence stakeholders, navigate ambiguity, explain design rationale, and communicate recommendations clearly.
Strong design, facilitation, written communication, project leadership, and stakeholder-management skills.
Advanced degree, certification, or specialized training in instructional design, learning experience design, adult learning, educational technology, human performance, or a related discipline.
Experience designing complex enterprise learning solutions, curricula, or learning journeys.
Experience with AI-enabled design tools, modern authoring platforms such as Adobe Storyline and Rise, learning management systems, digital learning platforms, Microsoft 365, or Workday Learning.
Experience with learning measurement and evaluation.
Experience designing for accessibility and inclusive learner experiences.
Experience coaching or providing design guidance to other learning professionals.
Experience working in financial services or another complex or regulated environment.
Experience managing vendors or external development partners.

Responsibilities

Translate business, performance, and learning needs into effective strategies and learning experiences.
Consult with stakeholders and learning partners to understand audiences, outcomes, performance gaps, and business context.
Independently design solutions for complex, ambiguous, or high-impact learning needs and recommend appropriate modalities, structures, learner experiences, and reinforcement strategies.
Apply adult learning, instructional design, behavioral science, and performance-support principles; recommend alternatives when formal training alone will not address a performance need.
Integrate AI into research, ideation, content development and refinement, storyboarding, scenario development, assessment creation, personalization, prototyping, and quality review.
Evaluate AI-generated output for accuracy, instructional integrity, accessibility, learner relevance, appropriateness, and alignment with organizational standards; balance AI efficiency with human judgment and responsible use.
Explore emerging AI capabilities and learning technologies, identify responsible opportunities to use them, and share methods and lessons learned with the team.
Design and develop learning experiences across digital, instructor-led, virtual, performance-support, simulation, practice, video, job-aid, and blended modalities.
Develop storyboards, prototypes, facilitator materials, participant resources, assessments, practice activities, and supporting assets.
Create learning solutions focused on application and performance, incorporating practice, feedback, reinforcement, and opportunities for application.
Design for accessibility, usability, consistency, inclusion, and learner experience; use rapid prototyping and iterative design to incorporate stakeholder and learner feedback.
Build scalable and reusable solutions where appropriate.
Lead complex design projects from concept through implementation with minimal direction; establish scope, approach, milestones, resources, deliverables, risks, and dependencies.
Partner with consultants, facilitators, Communications, Technology, vendors, subject-matter experts, and business stakeholders throughout the design process.
Facilitate design discussions and present recommendations, prototypes, and design rationale; navigate changing requirements, competing priorities, and ambiguity.
Establish measurable learning and performance outcomes and develop evaluation approaches covering learner experience, knowledge, behavior, performance, and business impact.
Use learner feedback, performance data, stakeholder input, and other insights to improve learning experiences; evaluate existing solutions and recommend whether to simplify, redesign, consolidate, automate, modernize, or retire content.
Apply quality-assurance practices throughout design and development.
Serve as a senior design expert and thought partner for complex or highly visible initiatives; coach and guide less experienced designers and other learning professionals.
Model strong standards for instructional design, learner experience, accessibility, AI-enabled design, and quality; identify reusable practices, templates, tools, and design patterns.
Stay current on learning experience design, AI, learning technology, behavioral science, and workforce development, and help advance the team’s design capability.