Principal Instructional Designer – Data Center Critical Facilities Trainer

Oracle•Nashville, TN

6d•$98,200 - $209,500

About The Position

As a senior individual contributor serving as a Training Specialist, this role designs, delivers, and improves training programs for Oracle Cloud Infrastructure data center operations and support teams. It helps field teams work safely, follow approved procedures, respond to abnormal conditions, and maintain reliable operations in mission-critical environments. The position partners with training leadership, Data Center Operations, Engineering, Reliability, Site Deployment, Safety, Security, and technical subject matter experts to turn operating standards and field lessons into practical learning content. It calls for strong facilitation, documentation discipline, technical curiosity, and the ability to build trust with learners and operational leaders. The role supports training across safety, access control, critical environment fundamentals, maintenance execution, MOP/SOP/EOP expectations, incident response, and site readiness. It works across office, remote collaboration, classroom, training lab, and active data center settings, and may involve travel to sites and training locations. Oracle describes the opportunity as supporting mission-critical infrastructure at global cloud scale, in a technically rigorous environment with an emphasis on ownership, operational excellence, continuous improvement, and cross-functional partnership.

Requirements

At least 8 years of experience in technical training, data center operations, facilities operations, maintenance, reliability, safety, workforce development, or a related field.
Experience developing and delivering training for technical, operational, industrial, utility, military, manufacturing, or mission-critical teams.
Working knowledge of data center facilities operations, maintenance practices, safety programs, procedures, and operational readiness.
Experience managing training records, learning content, qualification tracking, assessments, and stakeholder reporting.
Strong facilitation, business writing, learner engagement, and cross-functional coordination skills.
Strong instructional delivery, including the ability to make technical topics clear, practical, and relevant.
Ability to maintain accurate training records, version control, and readiness tracking.
Ability to partner effectively with field teams, SMEs, managers, and learners across multiple sites.
Strong written communication and documentation skills.
Continuous improvement mindset focused on training quality, field adoption, and measurable capability gains.
Comfort operating in fast-changing environments where training priorities shift with operational risk.
Bachelor's degree in education, operations, engineering, facilities management, organizational development, or equivalent practical experience.
Site visits may involve walking large facilities, standing for extended periods, using stairs, and following safety, PPE, security, and access-control requirements.

Nice To Haves

Experience with learning management systems, content authoring tools, training dashboards, or qualification tracking platforms.
Familiarity with BMS/EPMS, CMMS, DCIM, MOP/SOP/EOP governance, critical environment safety, and site operations practices.
ATD, CPTD, OSHA, NFPA, Six Sigma, PMP, CMRP, or related technical training certification.
Experience supporting hyperscale data centers, colocation facilities, utilities, critical manufacturing, military, or high-availability operations.
Experience creating field-based learning programs, simulations, hands-on labs, or scenario-based assessments.

Responsibilities

Develop, deliver, and continuously improve training content for data center technicians, engineers, supervisors, and operational support teams.
Support role-based training paths covering safety, access control, critical environment basics, maintenance execution, MOP/SOP/EOP expectations, incident response, and site readiness.
Facilitate instructor-led sessions, workshops, onboarding programs, refresher training, and train-the-trainer activities.
Partner with technical SMEs to validate course accuracy for electrical, mechanical, controls, fire/life safety, security, and operational workflows.
Create job aids, knowledge checks, field qualification guides, hands-on exercises, and scenario-based training materials.
Maintain training records, completion tracking, qualification evidence, and readiness reporting in approved systems of record.
Review incident learnings, audit findings, procedure updates, and field feedback to identify training improvements.
Support training readiness for new site launches, expansions, transitions, remediation projects, and major operational changes.
Coordinate training logistics, learner communications, attendance, materials, evaluations, and follow-up actions.
Measure training effectiveness through feedback, assessments, field observations, completion data, and stakeholder input.
Promote consistent training standards across sites while adapting delivery methods to local operational needs.
Mentor less experienced trainers, field SMEs, and site partners on facilitation quality and documentation expectations.

Benefits

Medical, dental, and vision insurance, including expert medical opinion.
Short-term and long-term disability insurance.
Life insurance and AD&D; supplemental life insurance for employees and their spouses or children.
Health care and dependent care Flexible Spending Accounts.
Pre-tax commuter and parking benefits.
401(k) Savings and Investment Plan with company match.
Flexible vacation for eligible salaried, non-overtime-eligible employees; accrued vacation for other eligible employees.
11 paid holidays.
Paid sick leave, including 72 hours upon hire, with annual refresh and carryover up to a maximum of 112 hours.
Paid parental leave.
Adoption assistance.
Employee Stock Purchase Plan.
Financial planning and group legal benefits.
Voluntary auto, homeowner, and pet insurance benefits.
May be eligible for bonus and equity.
Competitive benefits supporting medical, life insurance, and retirement options.
Employee volunteer programs.