Crew Member Jobs

About The Position

Requirements

• Prior restaurant experience is not required; training will be provided to the right candidate.

Responsibilities

• Create a positive atmosphere and welcome each guest with a pleasant, enthusiastic, and sincere smile.
• Meet service standards for efficiency, order accuracy, and speed.
• Fill customer orders completely and accurately within the required service time.
• Collect customer payments and accurately count back change.
• Deliver orders to customers, thank them, and invite them to return.
• Verify the opening cash drawer, maintain accountability for cash handled during the assigned shift, and count down the drawer at shift end.
• Follow cash-handling security measures, including making frequent cash drops and maintaining required register cash amounts.
• Immediately notify the Assistant Manager or General Manager about deletions, over-rings, or restaurant equipment problems.
• Address customer service problems or complaints promptly and notify a manager as needed.
• Keep the parking lot and surrounding areas clean and inviting, including emptying and cleaning exterior trash receptacles.
• Keep the Drive-Thru menu board clean and its information correct.
• Maintain sanitation in the customer dining lobby, service area, and restrooms.