Crew Member Jobs

About The Position

Requirements

• Basic computer skills; some training is conducted online.
• Basic math skills sufficient to count money and make change.
• Physical and mental capability to learn to operate standard restaurant equipment; minimum age requirements may apply.
• Ability to lift 30 to 50 pounds.
• Ability to push, pull, stretch, and continuously use fingers and wrists bilaterally.

Responsibilities

• Arrive on time and ready to work at the start of scheduled shifts.
• Treat team members and guests with respect and dignity, and follow the store’s communication guidelines.
• Respond positively to coaching and feedback, show a passion for learning, and take accountability for shift responsibilities.
• Learn and become capable of executing multiple tasks.
• Prioritize guests and work to ensure each guest is highly satisfied with their experience.
• Respond to guest needs and resolve problems with a sense of urgency.
• Follow Brand and Quality Brand Group standards and systems, preparing and serving quality food and beverages as taught in training.
• Follow safety, food safety, and sanitation guidelines, including applicable laws.
• Maintain a clean and neat work environment, including stocking, removing trash and cardboard, and thoroughly cleaning guest areas and restrooms as directed.
• Follow uniform standards, including wearing a hat, name tag, clean pressed apron, white collared shirt, dark blue jeans without rips or holes, and nonslip shoes.