Crew Member

38013 Jersey Mike's Coralville • Coralville, IA

19d

About The Position

Jersey Mike’s Subs is seeking an energetic, hardworking, and ethical Crew Member to serve customers and help prepare subs in a positive, fast-paced team environment. The role includes greeting customers, taking and entering orders, processing payments, preparing hot and cold subs to customer specifications, and maintaining a clean and sanitary restaurant. Crew Members are expected to provide friendly, helpful service, follow company policies and food-safety procedures, and maintain a neat appearance in the required uniform. The position offers the opportunity to learn the business and contribute to a community-oriented team focused on customer satisfaction and personal growth.

Requirements

• Be energetic, hardworking, and ethical.
• Ability to understand and follow all company policies and procedures.
• Commitment to learning.
• Strong desire to work as a team player.
• Flexibility to work day and night shifts, weekends, and holidays.
• Ability to stand for long periods and work in a fast-paced environment.
• Positive attitude and commitment to customer satisfaction.

Responsibilities

• Greet customers, record orders, serve food and beverages, and answer questions about the menu with a positive and helpful attitude.
• Enter orders into the point-of-sale system and accept cash or credit card payments, calculating change accurately and quickly when required.
• Work with the line team to prepare hot and cold subs to customer specifications while following cooking instructions, safety procedures, and sanitation requirements.
• Use kitchen equipment such as knives, grills, and slicers.
• Maintain restaurant cleanliness by clearing and wiping tables, sweeping and mopping floors, washing and sanitizing kitchen utensils, and servicing restrooms.
• Communicate with team members and management to create work schedules, train new employees, and help resolve interpersonal issues as needed.
• Handle customer concerns and complaints professionally and calmly, resolving problems according to Jersey Mike’s standards and policies.
• Maintain a neat and tidy appearance by wearing the required uniform and following the corporate dress code.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed