Crew Member

29052 Jersey Mike’s Oconomowoc • Oconomowoc, WI

10d

About The Position

Jersey Mike’s Subs is seeking an energetic, hard-working, and ethical Crew Member to serve customers and help prepare food in a fast-paced restaurant. The role combines customer service, order taking and payment processing, sandwich preparation, and daily cleaning. Crew Members work with the line team and other colleagues to create a positive, friendly experience for customers while following company policies, food-safety procedures, and sanitary requirements.

The position offers an opportunity to learn the business and contribute to a spirited, community-oriented team focused on quality food, customer satisfaction, and personal growth. Crew Members are expected to maintain a neat appearance in the required uniform and communicate effectively with teammates and management.

Requirements

• Be energetic, hard-working, and ethical.
• Ability to understand and follow company policies and procedures.
• Commitment to learning.
• Strong desire to work as a team player.
• Flexibility to work day and night shifts, weekends, and holidays.
• Ability to stand for long periods and work in a fast-paced environment.
• Positive attitude and commitment to customer satisfaction.

Responsibilities

• Greet customers, record orders, serve food and beverages, and answer menu questions with a positive and helpful attitude.
• Enter orders into the point-of-sale system and accept cash or credit card payments, calculating change accurately and quickly when needed.
• Work with the line team to prepare hot and cold subs to customer specifications while following cooking instructions, safety procedures, and sanitation requirements.
• Use kitchen equipment such as knives, grills, and slicers.
• Maintain restaurant cleanliness by clearing and wiping tables, sweeping and mopping floors, washing and sanitizing kitchen utensils, and servicing restrooms.
• Communicate with team members and management to create work schedules, train new employees, and resolve interpersonal issues as needed.
• Handle customer concerns and complaints professionally and calmly, resolving problems according to company standards and policies.
• Maintain a neat appearance by wearing the required uniform and following the corporate dress code.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed