Crew Member

Culver's (Meal Tkt Inc)•Lexington, VA

19d

About The Position

Provides personalized, exceptional guest service to ensure every guest who chooses Culver’s leaves happy. The Crew Member prepares quality products while maintaining portion control, presentation standards, and service goal times. The role also includes completing assigned primary, secondary, and backup duties, supporting other tasks at a manager’s request, and attending team member meetings.

Requirements

Flexible schedule.
Reading and writing skills.
Ability to communicate with guests, team members, and management.
Ability to maintain a sense of urgency.
Demonstrated trained food safety knowledge.
Ability to stand and walk constantly; sit occasionally; handle items constantly; lift or carry up to 20 pounds constantly, 21–50 pounds frequently, and 51–100 pounds occasionally.

Responsibilities

Consistently provide excellent guest service and hospitality.
Demonstrate proper personal hygiene and food safety practices.
Maintain a neat, well-groomed uniformed appearance.
Follow restaurant policies on attendance, respectful conduct, and other workplace matters.
Accurately assist guests with product knowledge and promotional information when requested.
Follow company safety standards and look out for the safety of team members and guests.
Accurately complete the Quality Control/Safe Food Checklist.
Handle guest comments promptly and courteously.
Perform primary position responsibilities in a timely and accurate manner.
Perform secondary position responsibilities after primary duties are accomplished.
Perform backup support after secondary responsibilities are accomplished.
Complete odd-job responsibilities promptly when requested by the manager on duty.
Answer the telephone courteously and professionally within three rings.
Prepare quality products while maintaining portion control, presentation, and service goal times.
Attend all team member meetings.