FOH Crew Member - IHOP - Winstar World Casino

Traditions Hospitality Group•Thackerville, OK

19d•$12 - $14

About The Position

As a Front of House Crew Member for Traditions Hospitality Group at IHOP Express, you will provide customer service and help ensure guests have a positive dining experience. The role involves greeting guests, taking and processing orders, assisting with food preparation and takeout packaging, keeping the dining area clean, communicating with kitchen staff, and responding professionally to guest inquiries and feedback. You will uphold food safety and sanitation standards and work with the team to create a positive environment.

Requirements

Must be at least 18 years old.
Must be able to pass a background check.
Must be able to obtain a gaming license, if applicable.
Strong interpersonal and communication skills.
Ability to work efficiently in a fast-paced environment.
Positive attitude and willingness to learn.
Flexible schedule, including evenings, weekends, and holidays.

Nice To Haves

Previous experience in a customer service or food service role is preferred but not required.

Responsibilities

Greet guests warmly and provide excellent customer service throughout their dining experience.
Take orders accurately and efficiently using the POS system.
Handle cash transactions and ensure payment accuracy.
Assist with food preparation, order assembly, and takeout packaging.
Maintain the cleanliness and organization of the dining area by wiping tables, sweeping floors, and restocking supplies.
Communicate with kitchen staff to support timely and accurate order fulfillment.
Handle guest inquiries, complaints, and feedback professionally and promptly.
Uphold food safety and sanitation standards.
Collaborate with team members to create a positive and cohesive work environment.