Coordinator Jobs

About The Position

Requirements

• Bachelors or equivalent experience in Logistics operations
• SAP or similar ERP system experience
• Engagement & communication skills
• Pragmatic problem-solving skills in complex, fast moving environment
• Warehousing and Distribution knowledge in product storage and requirements of domestic shipping practices
• Knowledge of and experience in other relevant disciplines (e.g., OTC, Manufacturing, Customs)
• Knowledge of and experience in warehouse management systems
• High skill in Microsoft Word, Excel and PowerPoint
• Professional conduct and communication

Nice To Haves

• Research and present to team (including Management and other regions of DFS), sustainability topics/projects related to Logistical processes, both from external or internal parties.

Responsibilities

• Coordinate logistics operations, including daily operational activities such as delivery creation and management, shipment processing in SAP, alignment with warehouse on order picking/packaging and fulfillment, generation of shipping/customer documentation, and coordination of carriers.
• Track and expedite shipments, providing proactive communication on deviations to promised delivery dates.
• Manage issue resolution with external carriers, internal departments, and 3rd party warehouses.
• Ensure alignment and adherence to Standard Operating Procedures.
• Implement process changes for optimization.
• Develop functional expertise in specific logistics focus areas (e.g., claims, incoterms, export documents).
• Monitor compliance with legal and other functional operational requirements.
• Act as backup to other team members during their absence.
• Promote a safe and healthy work environment by embracing Life Saving Rules or other safety methodologies.
• Fulfill Transport Safety Coordinator (TSC) duties when assigned on a rotating basis.
• Review and implement key Standard Operating Procedures (SOPs) for new or updated processes.
• Continuously improve processes on assigned regional logistics operations, aligning with regional supply chain strategy to support business developments and meet company targets.
• Manage the transportation and documentation of stocks moving throughout the DFS distribution network, including delivery notes, transfer orders, and shipments.
• Implement operational carrier agreements and act as the first operational escalation point for Logistics Service Providers and internal departments regarding service issues.
• Manage the cycle count process for external warehouses and align 3rd party warehouse management systems with SAP.
• Escalate cycle count issues to the Regional Key User for resolution.
• Lead or assist in investigations related to complaint and claim handling for applicable shipments, following through to successful closure.
• Proactively communicate issues and delays that may impact production and/or customer orders to Customer Service, Planning, and the Logistics Team.
• Review customer requests for 3PL and 4PL use at 3rd party warehouses for feasibility, costs, and ease of implementation, reporting findings to the Logistics Manager.
• Provide coding and requested analysis of Transport Reliability (TR) KPIs to improve the performance of the overall SCDR%.
• Provide relevant input to the Logistics Team Lead for the definition and implementation of logistic strategies and KPIs.
• Manage invoice exception listing or errors in carrier bills processed through the 3rd party freight/warehouse invoice auditor/payor.
• Participate in Logistics Process Improvements.
• Implement key changes that deliver supply chain improvements.
• Implement new logistics service providers.
• Participate in projects related to driving enhancements in the Operations organization.
• Embrace and exhibit the elements of the Culture Compass: Courageous, Caring, Collaborative, Taking Responsibility, Championing Sustainability, and Delivering Value.
• Contribute to the implementation of the BG/BU strategy and plan in cooperation with the Logistics Team Lead and Regional Logistics Manager.
• Responsible for all SHEQ aspects related to the execution of SC processes.
• Develop, implement, and manage a cost-effective and efficient Logistics organization, standard working processes, and systems.
• Manage carrier and warehouse relationships (no contract responsibility).
• Manage carrier payment via 3rd party.
• Perform shipment costing where required.
• Ensure cycle counting accuracy with 3rd party warehouses.