Outpatient Laboratory Coordinator

TriHealth•Cincinnati, OH

20h•Onsite

About The Position

Lead, Coordinate, and Make an Impact Across Outpatient Laboratory Services. Join TriHealth as an Outpatient Lab Coordinator and play a key role in supporting our patient care teams. In this leadership position, you'll coordinate daily operations, support and develop lab assistants and couriers, drive quality and compliance initiatives, and collaborate with departments across the organization to ensure a seamless patient experience. If you're an organized, service-focused professional who enjoys leading teams, improving processes, and making a difference behind the scenes, you'll find meaningful work, growth opportunities, and a supportive team at TriHealth.

Requirements

High School Diploma or GED or GED is required
1-2 years of Customers Service in Healthcare is preferred

Nice To Haves

Formal Phlebotomy training is preferred
Certified Phlebotomist

Responsibilities

Coordinate daily operations
Support and develop lab assistants and couriers
Drive quality and compliance initiatives
Collaborate with departments across the organization to ensure a seamless patient experience
Provides leadership and support for lab assistants and couriers
Trains, directs, schedules and assigns work
Coordinates employee departmental orientation, competency testing, compliance education, safety training, and other mandatory instruction
Edits employee time records
Works with department supervisors, lead techs, and other support service employees to develop efficient processes and procedures
Works with non-lab departments (e.g. registration, patient accounting, radiology, outside courier agency, etc.) to coordinate workflow and to troubleshoot and resolve issues
Order tests using LIS and HIS
Reviews test orders for accuracy and maintain QA records (submits monthly QA charts)
Maintains inventory and orders supply
Ability to Prioritize/Organize/Handle Quantity of Work
Accuracy/Quality/Completeness of Work
Complex Assignments Received/Delegated/Completed
Judgement Skills/Problem Solving Skills
Overall Procedure Knowledge/Quality Assurance Knowledge – including documentation as needed
The Lead Tech assumes duties and responsibilities of supervisor, when the supervisor is offsite or as delegated