Outpatient Coordinator

Skilled Nursing Professionals•McAllen, TX

8d•Onsite

About The Position

Village Healthcare Rehab is seeking an Outpatient Coordinator to join their team and make a difference. This role involves overseeing outpatient therapy services, ensuring high standards of care, managing staff, and contributing to business development initiatives. The coordinator will work closely with clinicians, administration, and external partners to achieve departmental and facility goals.

Requirements

PT, OT or SLP and must be a graduate of an accredited program in Physical Therapy, Occupational Therapy or Speech-Language Pathology or; PTA or OTA and must be a graduate of an accredited Physical/Occupational Therapy Assistant program
Must have current unrestricted professional license to practice
Must possess excellent organizational, time management, and leadership abilities
Excellent oral and written communication skills are required
Active State Licensure/Registration and National Certification for required disciplines

Nice To Haves

Working knowledge of various payers and regulatory requirements for each

Responsibilities

Assigns patient caseload and other responsibilities to staff with clinician input.
Orients, trains, supports, and counsels therapy department staff to improve job performance and maintain high standards of care using evidence-based practice.
Establishes monthly department goals and objectives in conjunction with the facility’s objectives.
Supervises rehab staff and ensures effective rehab staff orientation, training, and ongoing competency, including licensure and certification verification.
Coordinates outpatient therapy admissions and distribution of caseload, including productivity management.
Acts as a rehab case manager for HMO patients or other complex cases.
Ensures that the rehab department is compliant with all outpatient therapy regulatory issues as established by Federal, State, and company requirements.
Ensures compliance and accuracy with treatment minutes and other administrative records.
Ensures the rehab department is providing skilled, clinically appropriate, and evidence-based care.
Develops quality standards for program outcomes, performance improvement, customer satisfaction data, documentation, educational needs, and clinical standards.
Establishes and administers business development initiatives and marketing strategies for programs and services.
Implements changes that impact programs based on outcome data.
Promotes staff to develop effective physician partnerships and referral relations.
Monitors physician referral trends and adjusts site strategies accordingly.
Formulates, implements, and monitors short and long-range goals in conjunction with other leadership.
Represents the rehab department in the interdisciplinary team at assigned meetings.
Oversees the provision of appropriate interdisciplinary education programs.
Recruits, develops, and retains top talent and trains high-quality therapy staff.
Gives input to department policies and procedures and assures employee compliance.
Communicates effectively with administration regarding programs, goals, objectives, problems, and successes.
Communicates effectively with physicians regarding patient problems, progress, and service programs.
Communicates effectively to the public and to medical personnel outside the facility regarding the therapy services offered by the facility.
Participates in in-service training programs for facility staff and for community education.
Is familiar with revenue/expense information and controls the expenditure of funds to meet budgetary requirements.
Provides patient care.
Adheres to Company required policy and procedures and code of conduct.
Models and reinforces ethical behavior in self and to others in accordance with the Code of Conduct; adheres to organizational policies and guidelines; supports compliance initiatives; maintains confidences; admits mistakes; conducts business with honesty; shows consistency in words and actions; follows through on commitments.
Performs other duties as may be assigned.