Outpatient Clinic Coordinator

Sarasota Memorial Health Care System•Sarasota, FL

1d•Hybrid

About The Position

The Outpatient Clinic Coordinator (OCC) is responsible for performing all front office duties with the capability of managing all day-to-day front office operations in the absence of the supervisor and/or manager. The OCC works collaboratively with leadership to ensure the clinic operates smoothly, promoting efficiency and effectiveness, and serves as a liaison between physician, patient, facility staff and insurance companies to manage referrals, verify information, creation of therapy estimates, explaining financial liability, collecting payments, negotiating payment arrangements, registering and scheduling patients for rehabilitation services.

Requirements

Associate degree, or relevant experience in a healthcare setting can be considered in lieu of the required degree on a year-for-year basis.
Two (2) years of healthcare or customer service industry experience.

Nice To Haves

Prior experience in an outpatient rehabilitation setting.
Demonstrated knowledge of healthcare terminology.
Computer proficiency with commonly used computer applications.
Knowledge of third party payers.

Responsibilities

Manage all day-to-day front office operations in the absence of the supervisor and/or manager.
Ensure the clinic operates smoothly, promoting efficiency and effectiveness.
Serve as a liaison between physician, patient, facility staff and insurance companies.
Manage referrals.
Verify information.
Create therapy estimates.
Explain financial liability.
Collect payments.
Negotiate payment arrangements.
Register and schedule patients for rehabilitation services.