Resource Management Coordinator

Children’s Hospitals and Clinics of Minnesota•St. Paul, MN

20h•Onsite

About The Position

The Resource Management Coordinator identifies unit staffing requirements and finalizes the overall organizational staffing plan utilizing available resources with minimal supervision. In collaboration with the Hospital Nursing Supervisor, they will problem-solve and seek remedies for unique and imminent unit staffing needs during their assigned shifts. The RMC 1 utilizes CTCC online MNA contracts and SAC policies; SEIU contract and practices; and non-contract policies/practices when finalizing staffing plans. They are responsible for triaging clinical staffing areas of concern and alerting the Hospital Nursing Supervisor when needed. This role is within the care traffic control center (CTCC), which oversees the operations of each hospital dispersed between three campuses. The CTCC staff includes dedicated hospital nursing supervisors and staffing office personnel who work closely together to continuously monitor each hospital’s unit activity and staffing needs while maintaining the organizational core value of putting “kids first.” The CTCC department provides a distinctive opportunity for team members to lead through collaboration with each unit in prioritizing patient flow, triaging operational issues or clinical staffing areas of concern, and organizing overall daily staffing resources within one of the largest pediatric health systems in the United States. The department values teamwork, open communication, safety, and respect, embracing an environment that encourages learning and professional growth. The team is committed to providing excellent care to our patients and families.

Requirements

High school diploma required.
A combination of Microsoft Word and computer skills required.
0-3 years of centralized staffing office experience.
Strong organizational skills with the ability to prioritize and manage multiple concurrent demands.
Detail oriented and work effectively in an environment with frequent interruptions.
Ability to assess and problem solve in fast-paced situations that will have frequent competing priorities and needs.
Demonstrates strong written and documentation skills.
Must be able to communicate in a calm thoughtful manner when communications are inharmonious with organizational customers.

Nice To Haves

Two years of college or secretarial science degree preferred.
Hospital administrative experience preferred.
Experience staffing union employees preferred.

Responsibilities

Identifies unit staffing requirements and finalizes overall organizational staffing plan utilizing available resources with minimal supervision.
Collaborates with the Hospital Nursing Supervisor to problem-solve and seek remedy of unique and imminent unit staffing needs during assigned shifts.
Utilizes CTCC online MNA contracts and SAC policies; SEIU contract and practices; and non-contract policies/practices when finalizing staffing plans.
Triages clinical staffing areas of concern and alerts the Hospital Nursing Supervisor when needed.
Monitors each hospital’s unit activity and staffing needs.
Prioritizes patient flow.
Triage operational issues or clinical staffing areas of concern.
Organizes overall daily staffing resources.