Coordinator Jobs

About The Position

Requirements

• Bachelor's or Associate degree in Social Work, a computer-related field, or a related discipline, or an equivalent combination of education and experience.
• Valid Illinois driver's license and current automobile insurance.
• Strong written and verbal communication skills.
• Proficiency with databases, Microsoft Excel, Microsoft Access, and other computer applications.
• Strong organizational skills with the ability to manage multiple priorities and deadlines.
• Ability to analyze information, solve problems, and maintain accurate documentation.

Nice To Haves

• Bachelor's degree with at least two years of professional experience in social services or a related field.
• Associate degree with at least three years of professional experience in social services or a related field.
• Experience working with children, families, foster care, child welfare, healthcare, or community-based programs.
• Experience coordinating healthcare services or reviewing medical records.
• Familiarity with DCFS reporting systems, SACWIS, or case management databases.
• Experience tracking performance metrics and contractual benchmarks.

Responsibilities

• Ensure required medical case management activities are completed within established contractual time frames.
• Assist with the final review of completed critical case activities.
• Monitor upcoming medical examinations, Annual Case Reviews (ACRs), and other required services based on funder benchmarks.
• Complete individualized treatment plans for assigned cases.
• Follow up on pending assignments, documentation, and barriers affecting timely service delivery.
• Contact assigned primary care and dental providers to request medical records.
• Review received health information for completeness and accuracy.
• Prepare and distribute Medical Case Management packets containing health information, placement details, and contact information to assigned caseworkers within required timeframes.
• Coordinate communication with healthcare providers to ensure continuity of care.
• Generate correspondence to notify caregivers and caseworkers of assigned Medical Case Management providers.
• Collaborate with caregivers, healthcare providers, and caseworkers to support coordinated care.
• Communicate concerns, barriers, or delays affecting assigned cases.
• Complete accurate and timely data entry within the HealthWorks Evolve Portal.
• Maintain complete and accurate case notes for all assigned cases.
• Review and complete tasks associated with SACWIS and other DCFS reports.
• Monitor daily, weekly, and monthly reports to ensure compliance with contractual benchmarks.
• Generate daily production reports detailing completed assignments, pending cases, and identified issues for the Director.

Benefits

• Medical, Dental, and Vision Insurance
• Life and Disability Insurance
• Paid Vacation
• Paid Sick Time
• Paid Holidays
• Retirement Plan
• Employee Assistance Program (EAP)
• Employee Discount Programs
• Professional Development and Career Growth Opportunities