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Front Desk Coordinator (50138)

Platinum Dermatology Partners LLCThousand Oaks, CA
$21 - $23Onsite

About The Position

Platinum Dermatology Partners is a network of high-quality dermatology clinics that focuses on collaborative and innovative ideas to drive growth. They offer general dermatology, cosmetic, medical, plastic surgery, and cancer screening treatments. The company has over 145 clinics, over 350 providers, and more than 2300 employees across Texas, Arizona, California, Nevada, and Florida. It is a rapidly growing company that empowers doctors to focus on providing exceptional care by handling the operational side of the business. Their core values include collaboration, ownership, respect, excellence, authenticity, and integrity, with the purpose of empowering the practice of exceptional dermatology. The ideal Front Desk Coordinator views themselves as a “Director of First Impressions” and is friendly, professional, and has a natural talent for putting patients first in delivering unparalleled customer service in a thriving fast-paced clinic.

Requirements

  • High School Diploma or GED equivalent is required.
  • Minimum 2-3 years of experience working at the front desk in a medical office/clinic.
  • Prior insurance verification and scheduling experience is required.
  • Knowledgeable of medical dermatology terms/CPT, ICD-10.
  • Quality written and verbal communication skills.
  • Quality mathematics skills.
  • Professional in appearance and mannerisms.
  • Able to work efficiently in a fast-paced environment.
  • Able to demonstrate compassion and caring when dealing with others, patients, and co-workers.
  • Able to prioritize tasks, understand the provider’s instructions, and know when to seek information or advice.

Nice To Haves

  • Prior dermatology or cosmetic experience is preferred.
  • Experience using EMR systems is a plus.

Responsibilities

  • Responsible for accurately and professionally handling front desk operations including answering phones, greeting patients, scheduling all appointments, addressing routine inquiries, and forwarding non-routine requests to appropriate personnel.
  • Prepares necessary patient paperwork before the patient’s appointment.
  • Review EMA for information that needs to be updated.
  • Updates patients' information and accurately enters it in EMA.
  • Identifies payer sources, verifies insurance eligibility, and verifies prior authorization.
  • Recording and collecting patient copays and/or balances at check-in/out.
  • Other duties as assigned.

Benefits

  • Medical, Dental, and Vision insurance
  • Short-term/Long-term disability
  • Life and other voluntary plans
  • 401(k) plan
  • Employee Referral Program
  • Paid Time-Off
  • Company-Paid Holidays

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What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Education Level

High school or GED

Number of Employees

101-250 employees

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