Contracts Manager Jobs

About The Position

Requirements

• Relevant experience in contract management, legal operations, sales operations, customer renewals, new business, or a similar business support role.
• Experience drafting, negotiating, and managing contracts, amendments, templates, or other business documents in a high-volume environment, supporting frequent requests from demanding Sales stakeholders within short turnaround times.
• Strong organizational skills and ability to prioritize competing requests and manage deadlines effectively.
• Excellent attention to detail and a consistent approach to document control, version management, and record keeping.
• Clear written and verbal communication skills and confidence working with internal stakeholders.
• Confident using Microsoft Word and Excel and comfortable learning systems such as Salesforce, SharePoint, Conga, and SimpleDocs.
• Ability to identify requests that fall outside an approved template or process and redirect or escalate them appropriately.
• Reliable, organized, and comfortable working in a fast-paced environment.
• Proactive and responsive, with a calm and practical approach to competing priorities.
• Able to follow established templates and processes while asking questions and escalating when needed.
• Open and communicative, and able to work closely with a busy Contracts team.

Nice To Haves

• Experience in a software or SaaS environment.
• An interest in developing broader commercial contracting knowledge over time.

Responsibilities

• Review, prioritize, assign, and progress requests in the Contracts queue so new business deals and renewals move through the contracting process efficiently.
• Review, draft, negotiate, and manage customer contracts and related documentation, including MSAs, order forms, amendments, renewals, and other commercial agreements.
• Support US Contracts Counsel with new business opportunities and bespoke contractual arrangements, escalating complex or higher-risk matters as appropriate.
• Serve as a primary contact for contracting requests and questions from Sales, Account Managers, Customer Success, Finance, and other internal stakeholders.
• Draft, update, and maintain approved contract templates, documentation, and contracting policies for new business, renewals, amendments, and the migration of legacy customers to current standards.
• Maintain current template versions and ensure the correct approved template and contracting position is used.
• Coordinate with Legal, Privacy, Finance, Sales, Customer Success, and other stakeholders to obtain required input and approvals and progress contracts to completion.
• Maintain accurate contract records, approvals, signatures, and related documentation in Salesforce, Conga, SharePoint, SimpleDocs, and other contract management systems.
• Track new business and renewal contracting activity and provide regular status updates to the Contracts team and relevant stakeholders.
• Identify opportunities to improve contracting processes, templates, guidance, and ways of working.
• Carry out other contract management activities as needed.

Benefits

• Generous base salary and commission plan.
• Hybrid working and support for sustainable work/life balance.
• Modern office spaces with a stocked kitchen, ample parking, and the option to bring a dog to work.
• 23 vacation days, 10 sick days, one annual volunteer day, and a day off for the employee’s birthday.
• Medical, dental, and vision coverage at 96% of payroll cost for employee-only coverage and 80% for employee-plus-dependent coverage.
• Life and AD&D coverage equal to one times annual salary at no cost to the employee.
• 5% 401(k) match, with no vesting schedule after the first 90 days.
• Employee matching charity donation scheme.
• Option to lease an electric vehicle through a salary sacrifice scheme.