About The Position

The Aging & Long-Term Care Planner/Contracts Manager is a program supervisor in the Aging & Long-Term Care Division, responsible for planning activities and managing contracts supporting services for older adults, people with disabilities, low-income families, and caregivers. Programs include state Medicaid Waivered services, Older Americans Act programs administered by the Area Agency on Aging, WA Cares, Medicaid health-related social needs, and state-funded nutrition services. The position develops and executes contracts and subcontracts, monitors program and provider performance, leads special projects, and serves as the primary staff lead for Area Plan development and implementation. It provides training, guidance, and supervision to professional and support staff and works with internal teams, community partners, and the public to meet contract requirements. Work is performed with general direction and requires independent judgment, analytical skills, and the ability to address complex issues within applicable legislation, state program policies, and County procedures. Performance is evaluated through meetings, monitoring activities, and reports.

Requirements

  • Bachelor’s degree in human services, social sciences, or a closely related field; relevant professional experience may substitute for the education requirement.
  • Four or more years of progressively responsible professional experience in service program planning and administration.
  • At least one year of supervisory experience.
  • Work experience is essential and cannot be replaced by additional education.

Nice To Haves

  • At least one year of experience in social services program financing, grant writing and reporting, administration, and contract management is preferred within the stated experience background.
  • Master’s degree in human services, social sciences, or a closely related field.

Responsibilities

  • Negotiate subcontracts and support policy and program development and implementation.
  • Review and process contract applications, sign waiver contracts, provide technical assistance, administer service contracts, and ensure program compliance.
  • Supervise the contracts team responsible for subcontract management, e-contract processing, accounts payable, program reporting, and the SharePoint Project Center.
  • Develop and implement contract-monitoring tools and schedules.
  • Conduct risk assessments; review documentation; evaluate compliance; analyze findings; resolve issues; write monitoring reports; facilitate meetings; and approve corrective action plans.
  • Develop short- and long-range program plans and goals and objectives, including required Area Plan activities and community outreach.
  • Research and analyze program issues, provide technical assistance, prepare reports and statistical information, analyze data, identify trends, and support future planning efforts.
  • Provide training, guidance, and supervision to professional and support staff.
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