Senior Contracts Manager

Rippling•San Francisco, CA

2h•$120,000 - $177,000•Hybrid

About The Position

The Senior Contracts Manager is a core member of Rippling’s commercial legal team and a trusted partner to Sales, Revenue Operations, Business Development, and Procurement. The role manages a high-volume sales pipeline, triages and negotiates commercial agreements, and develops playbooks, processes, and systems to help the company close deals efficiently while protecting its risk profile. The position reports to the Assistant General Counsel, Commercial and works with legal and compliance colleagues and cross-functional stakeholders. The role is suited to a process-oriented professional who can manage competing priorities in a fast-paced environment and brings sound judgment, strong organization, curiosity, initiative, and a positive attitude. The team supports Sales, Business Development, and other global go-to-market teams by accelerating revenue, protecting the business, advising on commercial strategy, negotiating complex deals, and building a scalable commercial legal function.

Requirements

8+ years of experience in contract management, legal operations, or a paralegal capacity at a fast-paced technology or SaaS company, with a deep understanding of SaaS business models and terms.
Bachelor’s degree or equivalent experience.
Strong negotiation skills and ability to work directly with customer counsel.
Ability to prioritize, drive, and respond to multiple competing deadlines in a fast-paced, high-volume environment.
Strong organizational skills and meticulous attention to detail.
Excellent interpersonal, verbal, and written communication skills.
Demonstrated ability to analyze and solve complex problems in new areas.
Team player who takes initiative and demonstrates curiosity about the company and how its business works.
Entrepreneurial mindset, self-starting approach, and comfort working in a highly dynamic environment.
Experience with CRM/CLM tools such as Salesforce or Ironclad, and Slack.

Responsibilities

Serve as a key point of contact for Sales, Procurement, and Business Development, responding to intake requests and explaining contract positions.
Draft, review, and negotiate a wide range of commercial agreements.
Manage customer negotiations to unblock deals while protecting Rippling’s risk profile.
Create scalable processes for managing commercial relationships and sales enablement, including efficient resolution of terms-of-service questions, non-disclosure agreements, partnership agreements, and other contract management issues.
Develop, implement, and continually improve commercial legal playbooks, policies, and processes, including best practices and training materials for cross-functional partners.
Help design and implement self-service tools.
Track metrics related to deal velocity, contract cycles, and negotiation trends.