Community Director Jobs

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About The Position

At PNC, employees work together to deliver a strong customer experience and foster an inclusive workplace. This Assistant Director role is part of PNC's Regional President organization and is based in Orlando, Florida. PNC is an in-office company; candidates are encouraged to discuss workplace expectations with their recruiter and hiring manager. PNC will not provide employment visa sponsorship or participate in STEM OPT for this position. The role executes client and community relations strategy and develops market-level tactics and initiatives. It manages activities such as event planning and execution, sponsorship activation, philanthropy, grant-making, and employee engagement to deliver the PNC brand across the market. The Assistant Director directs cross-functional teams of PNC stakeholders and may represent or serve as a spokesperson for the Office of the Regional President. Responsibilities also include overseeing the local early learning center selection and application process as part of PNC's philanthropic efforts; conducting market analysis and reporting with recommendations to leadership; managing project budgets and contributing to the market-level budget; determining internal and external resources; and mentoring or coaching client and community relations staff. Successful employees are expected to focus on customers and manage risks in keeping with PNC's Enterprise Risk Management Framework.

Requirements

  • University or college degree typically required; a comparable combination of education, job-specific certifications, and experience, including military service, may be considered in lieu of a degree.
  • 3 or more years of relevant or direct industry experience typically required.
  • Demonstrate appropriate knowledge, skills, and abilities for the role.
  • Skills and competencies include budgeting, business markets, community management, decision-making and critical thinking, effective communications, effectiveness measurement, event management, organizational savvy and politics, and project management.

Nice To Haves

  • Preferred skills include business strategies, community development, competitive advantages, employee engagement, event planning, innovation, personal initiative, and results orientation.
  • Certifications are often desired, though no specific certification is required.

Responsibilities

  • Execute client and community relations strategy and develop market-level tactics and initiatives.
  • Develop and manage market activities, including event planning and execution, sponsorship activation, philanthropy, grant-making, and employee engagement programs.
  • Direct cross-functional teams involving PNC stakeholders.
  • Manage market initiatives and projects, including events, sponsorship activation, and employee engagement activities.
  • Oversee the selection and application process for local early learning centers as part of PNC's philanthropic efforts.
  • Execute key market initiatives and projects; serve as an internal or external representative and spokesperson for the Office of the Regional President when appropriate.
  • Conduct market analysis, prepare reports, and provide recommendations to leadership.
  • Manage project budgets and contribute to the market-level budget.
  • Lead cross-functional teams and determine internal and external resources.
  • Mentor and coach client and community relations staff.
  • Focus on customer needs and satisfaction in business decisions and manage risks in accordance with PNC's Enterprise Risk Management Framework.

Benefits

  • Medical and prescription drug coverage, including a Health Savings Account feature, subject to eligibility.
  • Dental and vision options.
  • Employee and spouse/child life insurance.
  • Short- and long-term disability protection.
  • 401(k) with PNC match.
  • Pension and stock purchase plans.
  • Dependent care reimbursement account.
  • Back-up child and elder care.
  • Adoption, surrogacy, and doula reimbursement.
  • Educational assistance, including select programs that are fully paid.
  • Wellness program with financial incentives.
  • Maternity and/or parental leave, subject to eligibility.
  • Up to 11 paid holidays each year, subject to eligibility.
  • 9 occasional absence days each year, unless otherwise required by law.
  • 15 to 25 vacation days each year depending on career level and years of service, subject to eligibility.

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