Executive Director of Community Services

Choices For People Center•Rolla, MO

About The Position

Choices for People Center provides year-round support and instructional programs that help individuals with disabilities develop essential life skills and promote inclusion, independence, self-sufficiency, productivity, and quality of life in the least restrictive environment possible. The organization supports individual goal-oriented program planning and advocates for removal of barriers in the community. The Executive Director of Community Services provides strategic and operational oversight of the organization’s community and employment services. The role ensures timely and accurate service delivery, reporting, and communication in accordance with organizational, state, and federal requirements. The Director works with program, administration, and finance leaders to improve program quality, revenue performance, and operational effectiveness. The position requires a visible leadership presence and an understanding of frontline operations and the individuals supported. Job offers are contingent on successful completion of a criminal background check and drug screen; failure to provide official transcripts or other required verification may result in withdrawal of an offer.

Requirements

Five years of experience in programmatic-based organizations.
Demonstrated high level of business acumen.
Excellent verbal and written communication skills.
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, and governmental regulations.
Strong attention to detail, organizational skills, and accuracy.
Ability to maintain confidential information.
Ability to build strong, autonomous leaders and teams.
Ability to work collaboratively, build relationships, and engage effectively with individuals served, staff, community members, and partners.
Strong initiative, independence, and time-management abilities.
Commitment to the organization's mission, vision, and values.
Proficiency with Microsoft Office and commonly used financial systems.
Ability to represent the organization professionally in community settings, stakeholder meetings, and public events.
Ability to stand, move, and be physically active for extended periods.
Ability to regularly lift 30–50 pounds.
Ability to participate in and support activities in indoor, outdoor, and community settings.

Nice To Haves

Bachelor's degree in business, Healthcare Administration, Finance, Accounting, or a related field preferred.
Leadership experience strongly preferred.

Responsibilities

Provide overall leadership and oversight of both departments.
Provide leadership, coaching, and accountability for directors, managers, and program leadership.
Oversee and continue the development of Employment Services and Vocational Rehabilitation-related programming.
Ensure compliance with applicable Department of Mental Health/Development Disabilities, Vocational Rehabilitation, accreditation, contractual, and organizational requirements.
Oversee documentation, billing readiness, service authorization utilization, EVV, and program quality.
Develop and monitor budgets, staffing costs, revenue, and overall program sustainability.
Ensure proper staff recruitment, retention, training, and leadership development.
Oversee the development and expansion of programs, geographic areas, community partnerships, and employment opportunities.
Build and maintain relationships with support coordinators, employers, families and guardians, community partners, and other stakeholders.
Collaborate with the Chief Program Officer and Executive Leadership Team on organizational goals and strategic growth.
Maintain a strong, visible leadership presence and understand frontline operations and the needs of the individuals supported.