Executive Director of Community Services
About The Position
The Executive Director of Community Services provides strategic and operational oversight of all community and employment services functions at Choices for People Center. The role ensures timely and accurate service delivery and proper reporting and communication in accordance with organizational, state, and federal requirements. The Director works collaboratively with program, administration, and finance leadership to improve program quality, maximize revenue performance, and enhance operational effectiveness. Choices for People Center provides year-round support and instructional programs that help individuals with disabilities develop essential life skills, promoting inclusion, independence, self-sufficiency, and productivity while maximizing quality of life in the least restrictive environment possible. The organization assists with individual goal-oriented program planning and advocates for removing barriers in the community.
Requirements
- Five years of experience in programmatic-based organizations.
- Demonstrated high level of business acumen.
- Excellent verbal and written communication skills.
- Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, and governmental regulations.
- Strong attention to detail, organizational skills, and accuracy.
- Ability to maintain confidential information.
- Ability to build strong and autonomous leaders and teams.
- Demonstrated ability to work collaboratively, build relationships, and engage effectively with individuals served, staff, community members, and partners.
- Strong initiative, independence, and time-management abilities.
- Commitment to the organization's mission, vision, and values.
- Proficiency with Microsoft Office and commonly used financial systems.
- Ability to represent the organization professionally in community settings, stakeholder meetings, and public events.
- Ability to stand, move, and be physically active for extended periods.
- Ability to regularly lift 30–50 pounds.
- Ability to participate in and support activities in indoor, outdoor, and community settings.
Nice To Haves
- Bachelor's degree in business, Healthcare Administration, Finance, Accounting, or a related field.
- Leadership experience.
Responsibilities
- Provide overall leadership and oversight of both departments.
- Provide leadership, coaching, and accountability for directors, managers, and program leadership.
- Oversee and continue developing Employment Services and Vocational Rehabilitation-related programming.
- Ensure compliance with applicable Department of Mental Health/Developmental Disabilities, Vocational Rehabilitation, accreditation, contractual, and organizational requirements.
- Oversee documentation, billing readiness, service authorization utilization, EVV, and program quality.
- Develop and monitor budgets, staffing costs, revenue, and overall program sustainability.
- Ensure proper staff recruitment, retention, training, and leadership development.
- Oversee the development and expansion of programs, geographic areas, community partnerships, and employment opportunities.
- Build and maintain strong relationships with support coordinators, employers, families and guardians, community partners, and other stakeholders.
- Collaborate with the Chief Program Officer and Executive Leadership Team on organizational goals and strategic growth.
- Maintain a strong and visible leadership presence, with an understanding of frontline operations and the individuals supported.
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What This Job Offers
Job Type
Full-time
Career Level
Executive
Education Level
No Education Listed
