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Sr Wireless Sales Representative - AT&T Authorized Retailer

Prime Communications Wireless Services•DeFuniak Springs, FL
•$40,000 - $50,000

About The Position

The Senior Retail Sales Consultant (SR. RSC) is a high-performing sales consultant who assists customers with purchasing products and services offered by Prime. The role is responsible for consistently delivering high-quality operations and excellent customer satisfaction while exceeding sales and operational targets. The SR. RSC also assists with operational assignments and projects assigned by management. The position includes sales and store operations responsibilities. It requires knowledge of AT&T and competitor products, services, and promotions; a customer-focused approach; and the ability to support peers by modeling expected sales behaviors. Operational duties include following company procedures, using required systems, maintaining accurate paperwork and cash handling, reporting suspected fraud and inventory issues, completing opening and closing checklists, safeguarding company assets, maintaining store appearance, and completing required training. The role is full-time, pays $40,000–$50,000 per year, and includes an eight-hour shift. Employees must be able to work at least 32 hours per week, including evenings, weekends, and holidays, and may need to work at multiple locations within a district. Working conditions include standing for extended periods, occasional lifting and bending, and working in a fast-paced environment with fluctuating noise levels.

Requirements

  • Clear communication skills.
  • Attitude and technical aptitude; an entrepreneurial spirit is valued.
  • Commitment to exemplary customer service, honesty, and integrity.
  • Must be at least 18 years old and legally able to work in the United States without restrictions.
  • Ability to work a minimum of 32 hours per week, including evenings, weekends, and holidays.
  • Reliable transportation to the work location, off-site trainings, and meetings.
  • Must live within 30 minutes of the home store and be flexible to work at multiple locations within a district as needed.
  • Ability to operate a personal computer, wireless equipment, copier, and fax.
  • Adherence to the Team Color policy and maintenance of a neat, professional appearance.
  • Ability to lift up to 10 pounds.
  • Ability to bend, squat, and stretch for inventory and stocking duties.
  • Ability to stand for long periods to provide customer service, with or without reasonable accommodation.
  • Ability to follow instructions through to completion.
  • Ability to work under pressure, multitask, and handle customer complaints or requests.
  • Ability to adapt to fluctuating noise levels and varied sounds from multiple media sources and devices.

Nice To Haves

  • Retail sales background is helpful but not required.
  • Strong social media presence preferred.

Responsibilities

  • Consistently understand and exceed monthly sales quotas.
  • Maintain knowledge of the compensation plan.
  • Keep current on AT&T and competitor products, services, and promotions to provide excellent customer service.
  • Practice sales behaviors and best practices to generate sales and maximize key metrics.
  • Inspire and engage peers by assisting them and modeling expected behaviors.
  • Problem-solve in a fast-paced environment.
  • Follow company policies, procedures, and best practices.
  • Master all required systems.
  • Review sales paperwork regularly for discrepancies and errors.
  • Follow cash-handling procedures to ensure accurate accounting and protection of company products.
  • Report fraudulent activity to leadership, Loss Prevention, and/or Human Resources.
  • Complete opening and closing checklists accurately and on time.
  • Communicate inventory deficiencies to supervisors in a timely manner.
  • Safeguard codes, passwords, and proprietary company assets.
  • Maintain store appearance and merchandising standards.
  • Complete required training within management-established timelines.
  • Assist with operational assignments and projects assigned by management.

Benefits

  • New Hire Ramp Up Bonus payments for the first three months.
  • Training and opportunity to grow.
  • Supportive team environment.
  • Medical, dental, and vision benefits.
  • Paid time off.
  • 401(k).
  • Prime Scholars education benefit (tuition discount).

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