Communications Consultant Jobs

About The Position

Requirements

• Bachelor’s degree in Communications, Public Relations, Journalism, Marketing, or a related field.
• Typically 7–10+ years of experience in public relations, corporate communications, media relations, or a related discipline.
• Demonstrated success generating earned media through proactive pitching and strong journalist relationships.
• Experience working with B2B, technology, business services, consulting, financial services, or other complex corporate organizations.
• Exceptional writing, editing, storytelling, and message-development skills.
• Experience developing executive thought leadership, media briefing materials, and external communications for senior leaders.
• Strong judgment in handling sensitive issues, media inquiries, and reputational risks.
• Ability to understand complex business and technology topics and translate them into clear, relevant stories.
• Strong project management skills and ability to manage competing priorities with minimal supervision.
• Experience working with external PR agencies and cross-functional stakeholders.
• Ability to work effectively in a global organization with geographically dispersed teams.

Nice To Haves

• Experience supporting a publicly traded company and understanding coordination among Corporate Communications, Investor Relations, and Legal.
• Familiarity with crisis communications, cybersecurity issues, or other sensitive corporate matters.
• Experience supporting executive visibility at industry conferences, media events, and business announcements.
• Familiarity with media monitoring, coverage analytics, and social listening tools.
• Experience communicating AI, digital transformation, customer experience, or technology-enabled business services.

Responsibilities

• Develop and execute proactive public relations plans aligned with Conduent’s business strategy, transformation priorities, and reputation objectives.
• Identify storylines that demonstrate the company’s industry expertise, technology capabilities, innovation, client outcomes, and business impact.
• Build relationships with business, technology, trade, and industry journalists to generate earned-media coverage.
• Develop media pitches, press releases, contributed articles, executive bylines, Q&As, media briefs, and other external communications materials.
• Identify opportunities to position Conduent and its leaders in relevant industry conversations and manage media outreach from story development through coverage tracking.
• Evaluate media opportunities for audience relevance, credibility, business value, and potential reputational impact.
• Develop external messaging, talking points, briefing materials, and interview preparation for the CEO and other senior leaders.
• Build executive thought-leadership programs, including articles, speaking opportunities, interviews, and industry commentary.
• Translate complex business, technology, and operational topics into clear, differentiated narratives for external audiences.
• Partner with leaders and subject-matter experts to surface insights and develop original perspectives for media.
• Maintain consistent corporate messaging, company descriptions, key messages, and proof points across external communications.
• Review and strengthen external content for clarity, accuracy, differentiation, and alignment with company priorities.
• Partner with Marketing on integrated storytelling, campaign amplification, and earned- and paid-media use.
• Repurpose business developments, client wins, research, events, and internal expertise into external stories, subject to client permissions and disclosure requirements.
• Monitor media coverage, industry developments, and emerging issues affecting Conduent and its businesses.
• Prepare media coverage reports, executive updates, and analysis of communications effectiveness.
• Support reactive statements, media responses, Q&As, and communications plans for sensitive or emerging issues.
• Coordinate with Legal, Security, business leaders, and external advisers on issues requiring careful review, rapid response, or specialized counsel.
• Help maintain media response protocols, approval workflows, contact lists, and other core PR processes.
• Coordinate external messaging with Marketing, Investor Relations, Legal, ESG, business leadership, and internal communications.
• Manage external PR agencies and specialist advisers on defined projects, announcements, crisis communications, and other high-priority needs; establish briefs, deliverables, timelines, and performance expectations.
• Improve the efficiency and effectiveness of the external communications operating model.
• Establish and track practical PR performance measures, including earned-media coverage, message inclusion, outlet quality, executive visibility, and engagement with priority audiences.
• Use results and insights to refine storylines, outreach strategies, and channel selection.
• Maintain a forward-looking PR calendar tied to announcements, business milestones, industry events, and thought-leadership opportunities.
• Report progress, media opportunities, risks, and results to communications leadership.

Benefits

• Health and welfare benefits that can be tailored to employee needs and start on the first day of employment.
• Retirement savings plan.
• Employee discounts on merchandise, services, travel, and more.
• Career growth opportunities across a broad portfolio of businesses and global footprint.
• Access to award-winning learning platforms and training.
• Health insurance coverage.
• Voluntary dental and vision programs.
• Life and disability insurance.
• Paid holidays.
• Paid time off, vacation, and/or sick time.
• The position may be eligible for a bonus or incentive based on business need.