Collision General Manager Jobs

About The Position

Requirements

• Post-secondary education or equivalent.
• Proven leadership experience in a collision repair environment or similar role.
• Attention to detail and a high degree of accuracy.
• Ability to consistently demonstrate a successful client experience.
• Clear verbal and written communication skills.
• Ability to motivate others using effective coaching tools and management skills.
• Ability to meet the physical demands of the job’s essential functions, with reasonable accommodations available for individuals with disabilities.

Responsibilities

• Ensure consistent execution of the WOW (Wow Operating Way) plan.
• Prepare and manage the collision center’s annual and monthly operating budgets.
• Forecast, target, and track monthly sales, profit, and expense objectives.
• Deliver formal annual and informal monthly performance reviews.
• Monitor and maintain accounts payable and accounts receivable for the collision center.
• Maintain a clean and organized repair facility.
• Monitor required maintenance for shop equipment, including the paint booth.
• Provide training for staff as necessary.
• Ensure staff wear proper safety gear and adhere to the dress code.
• Open and close the facility daily according to established procedures.
• Conduct or coordinate daily production meetings and walks to confirm throughput and delivery dates.
• Manage estimates to ensure labor mix meets established standards, and manage store capacity.
• Lead and manage repair facility personnel.
• Facilitate monthly Health & Safety and staff meetings, and attend monthly managers meetings.
• Attend training, information sessions, and workshops recommended by the Senior Leadership Team.
• Review store CSI performance and follow up within 24 hours.

Benefits

• Up to 80 hours of paid time off annually.
• Two weeks of paid parental leave for full-time employees working a minimum of 30 hours per week.
• Six paid holidays annually.
• Medical, prescription drug, dental, and vision insurance.
• 401(k) retirement plan with company match.
• Employer-paid short-term disability and life insurance.
• Additional voluntary life insurance.
• Continuing education opportunities.
• Free prescription or non-prescription safety glasses each year.
• Annual voluntary uniform stipend.
• Potential bonus opportunities tied to individual or business initiatives.