Collision General Manager
About The Position
The Collision General Manager is responsible for the overall operation of a Caliber Collision center, including risk management, teammate development, client metrics, production, and administration. The role includes recruiting, recognizing, and retaining talented teammates; monitoring current financial performance metrics; and reviewing the previous month’s financial metrics to identify opportunities and trends. The General Manager ensures center teammates repair vehicles thoroughly, safely, and profitably in accordance with Caliber’s Standard Operating Procedures, insurance partners, and industry guidelines and standards. Caliber describes itself as having more than 1,700 centers nationwide and more than 30,000 teammates. The company offers career training in leadership skills and new technologies, and promotes from within. Caliber is an Equal Opportunity Employer and uses E-Verify to confirm new hires’ identity and employment eligibility. Applicants must be eligible to work in the U.S. with no restrictions.
Requirements
- At least 3 years of collision management experience.
- Valid driver’s license and eligibility for coverage under the company insurance policy.
- Must be at least 21 years old.
- Advanced understanding of collision estimatics.
- Prior experience with CCC1.
- Advanced understanding and knowledge of repair processes and procedures.
- Ability to understand written and verbal instructions.
- Ability to prioritize competing tasks and adapt to a fast-paced environment.
- Ability to provide personable, friendly customer service to internal and external customers.
- Ability to perform consistent physical activity, including reaching below and above shoulder level, kneeling, bending, squatting, and lifting objects over 50 pounds.
- Must be eligible to work in the U.S. with no restrictions.
Responsibilities
- Oversee the overall operation of the center, including risk management, teammate development, client metrics, production, and administration.
- Recruit, recognize, and retain talented teammates.
- Monitor current financial performance metrics and review prior-month financial metrics to identify opportunities and trends.
- Ensure vehicles are repaired thoroughly, safely, and profitably in accordance with Caliber’s SOP, insurance partner requirements, and industry guidelines and standards.
Benefits
- Medical, dental, and vision coverage eligible from day one.
- Industry-comparable pay, paid weekly.
- Paid vacation and holidays, accruing from day one.
- Career growth opportunities; the company promotes from within.
- Paid skilled training and certifications, including I-CAR and ASE.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
